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2023–2024 Lexus NX Hybrid, 2023–2024 Lexus NX250, 2023–2024 Lexus NX350 and 9 other models Recall: An electrical connection inside the steering column's spiral cable…

NHTSA campaign 23V480000 · Air Bags · filed Jul 12, 2023 · verified Jul 30, 2026

Units reported
153K
Manufacturer
Toyota Motor Engineering & Manufacturing
Risk
Crash / injury
Owner letters
Mailing began Sep 8, 2023

The defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

The risk

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Related recalls

All Lexus NX Hybrid recalls → · All Lexus recalls →

Source: NHTSA recall database, campaign 23V480000 (manufacturer number 23TA08/ 23LA02). Data last verified Jul 30, 2026.