2024–2025 Lexus NX, 2024–2025 Lexus NX Hybrid, 2024 Lexus RX and 1 other model Recall: Head restraints on the driver and front passenger seats may be…
NHTSA campaign 24V482000 · Seats · filed Jun 27, 2024 · verified Jul 30, 2026
The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
The risk
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Lexus NX recalls
- 2022–2025 Lexus NX and 2 other models — Rearview camera image may not display when the vehicle is…
- 2023–2025 Lexus ES and 39 other models — Please see the recall report for a complete list of models
- 2025 Lexus NX and 4 other models — Second-row center seat belt webbing may be damaged
- 2023–2024 Lexus NX and 7 other models — An electrical connection inside the steering column's…
- 2019 Lexus NX and 2 other models — Low-pressure fuel pump inside the fuel tank may fail
Other campaigns involving Lexus vehicles
Source: NHTSA recall database, campaign 24V482000 (manufacturer number 24LB06, 24LA06). Data last verified Jul 30, 2026.