2023 Prevost H3-45 Recall: Emergency exit window may require excessive force to open
NHTSA campaign 23V184000 · Structure · filed Mar 20, 2023 · verified Jul 30, 2026
The defect
Prevost Car (US) Inc. (Prevost) is recalling one 2023 H3-45 vehicle. The emergency exit window may require excessive force to open. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
An emergency exit that requires excessive force to open may prevent or delay use of the exit, increasing the risk of injury in the event of an emergency.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Prevost will inspect and adjust the emergency exit window, if necessary, free of charge. The owner notification letter was mailed April 14, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-08.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Prevost H3-45 recalls
- 2026 Prevost H3-45 and 1 other model — Mirror exhibits excessive play and may detach
- 2025–2026 Prevost H3-45 and 1 other model — Fasteners securing the passenger seat back or the seat belt…
- 2025 Prevost H3-45 and 1 other model — Release mechanism on the emergency exit windows may be…
- 2006–2018 Prevost H3-41 and 4 other models — Wheelchair platform bridging device may be too steep, which…
- 2024 Prevost H3-45 and 2 other models — Coolant heaters may generate excessive exhaust gas and…
Other campaigns involving Prevost vehicles
Source: NHTSA recall database, campaign 23V184000 (manufacturer number SR23-08). Data last verified Jul 30, 2026.