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2006–2018 Prevost H3-41, 2005–2024 Prevost H3-45, 2019 Prevost H3-45 Vip and 2 other models Recall: Wheelchair platform bridging device may be too steep, which can cause the…

NHTSA campaign 24V523000 · Equipment Adaptive/mobility · filed Jul 9, 2024 · verified Jul 30, 2026

Units reported
3K
Manufacturer
Prevost Car (US) Inc.
Risk
Crash / injury
Owner letters
Mailing began Apr 25, 2025

The defect

Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."

The risk

An unstable wheelchair increases the risk of injury to lift occupants.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Related recalls

All Prevost H3-41 recalls → · All Prevost recalls →

Source: NHTSA recall database, campaign 24V523000 (manufacturer number SR24-26). Data last verified Jul 30, 2026.