2025 Prevost H3-45, 2025 Prevost X3-45 Recall: Release mechanism on the emergency exit windows may be difficult to open…
NHTSA campaign 25V243000 · Structure · filed Apr 14, 2025 · verified Jul 30, 2026
The defect
Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-10.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Affected vehicles
Related recalls
More Prevost H3-45 recalls
- 2026 Prevost H3-45 and 1 other model — Mirror exhibits excessive play and may detach
- 2025–2026 Prevost H3-45 and 1 other model — Fasteners securing the passenger seat back or the seat belt…
- 2006–2018 Prevost H3-41 and 4 other models — Wheelchair platform bridging device may be too steep, which…
- 2024 Prevost H3-45 and 2 other models — Coolant heaters may generate excessive exhaust gas and…
- 2023 Prevost H3-45 and 1 other model — Steering column joints may fail, causing a loss of steering…
Other campaigns involving Prevost vehicles
Source: NHTSA recall database, campaign 25V243000 (manufacturer number SR25-10). Data last verified Jul 30, 2026.