2019–2020 Heartland Milestone Recall: Outriggers may bend due to loading within the rear storage area
NHTSA campaign 20V643000 · Structure · filed Oct 19, 2020 · verified Jul 30, 2026
The defect
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2020 Milestone fifth-wheel trailers. The outriggers may bend due to loading within the rear storage area.
The risk
If the outriggers bend, it can negatively affect vehicle handling, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Heartland will notify owners, and dealers will reinforce the frame, free of charge. The recall began December 4, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Heartland Milestone recalls
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- 2022–2023 Heartland Bighorn and 14 other models — Electric retractable awning has a welded seam on the fabric…
- 2022 Heartland Big Country and 15 other models — Quick disconnect fittings in the LP gas system may be…
- 2020 Heartland Bighorn Traveler and 3 other models — Smoke detector may be incorrectly located in the bedroom
- 2020 Heartland Milestone — Wood backers for bunk supports were not installed on the…
Other campaigns involving Heartland vehicles
Source: NHTSA recall database, campaign 20V643000. Data last verified Jul 30, 2026.