2020 Volvo Bus 9700 Recall: Driver may be able to start the bus even if the starter disabling switch…
NHTSA campaign 20V597000 · Engine · filed Sep 29, 2020 · verified Jul 30, 2026
The defect
Volvo Bus Corporation (Volvo Bus) is recalling certain 2020 9700 buses. The driver may be able to start the bus even if the starter disabling switch in the engine compartment has been activated, such as during servicing.
The risk
An engine that can be started while being worked on increases the risk of injury to the service technician.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Volvo Bus will notify owners, and will provide a service document describing how to connect and upload the new engine software, free of charge. The recall began November 6, 2020. Owners may contact Volvo Bus customer service at 1-800-463-7738. Volvo Bus's number for this recall is SR20-87.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Volvo Bus 9700 recalls
- 2023–2025 Volvo Bus 9700 — Metallic debris within the electrical connectors of the…
- 2025 Volvo Bus 9700 — Emergency exit labels that provide exit identification and…
- 2024 Volvo Bus 9700 — Castellated nuts securing the steering gear link rod to the…
- 2024 Volvo Bus 9700 — Castellated nut securing the steering gear link rod to the…
- 2013–2021 Volvo Bus 9700 — Red beacon lighting on the Threshold Warning System (TWS)…
Other campaigns involving Volvo Bus vehicles
Source: NHTSA recall database, campaign 20V597000 (manufacturer number SR20-87). Data last verified Jul 30, 2026.