2020 Crossroads Redwood, 2020 Dutchmen Voltage, 2020 Keystone Alpine and 5 other models Recall: Adhesive bond between the glass and the metal frame of the frameless…
NHTSA campaign 20V351000 · Visibility · filed Jun 12, 2020 · verified Jul 30, 2026
The defect
Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
The risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Crossroads Redwood recalls
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- 2020 Crossroads Cameo and 5 other models — WiFi prep wiring may have improper circuit protection…
- 2019 Crossroads Redwood — Pin box mounting bolts may have been insufficiently…
- 2016–2017 Crossroads Redwood — Ladder on the back of the vehicle may be blocking the…
- 2014–2017 Crossroads Altitude and 119 other models — A list of the affected trailer models is available at…
Other campaigns involving Crossroads vehicles
Source: NHTSA recall database, campaign 20V351000 (manufacturer number 20-375). Data last verified Jul 30, 2026.