2016–2017 Crossroads Redwood Recall: Ladder on the back of the vehicle may be blocking the secondary emergency…
NHTSA campaign 18V303000 · Structure · filed May 10, 2018 · verified Jul 30, 2026
The defect
Keystone RV Company (Keystone) is recalling certain 2016-2017 Crossroads Redwood travel trailers. The ladder on the back of the vehicle may be blocking the secondary emergency exit window.
The risk
If there is a ladder blocking a window that is labeled as being an emergency exit, there is an increased risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-319.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Crossroads | Redwood | 2016, 2017 |
Related recalls
More Crossroads Redwood recalls
- 2021–2022 Crossroads Redwood and 2 other models — U-bolts on the axles may have been improperly tightened…
- 2020 Crossroads Redwood and 7 other models — Adhesive bond between the glass and the metal frame of the…
- 2020 Crossroads Cameo and 5 other models — WiFi prep wiring may have improper circuit protection…
- 2019 Crossroads Redwood — Pin box mounting bolts may have been insufficiently…
- 2014–2017 Crossroads Altitude and 119 other models — A list of the affected trailer models is available at…
Other campaigns involving Crossroads vehicles
Source: NHTSA recall database, campaign 18V303000 (manufacturer number 18-319). Data last verified Jul 30, 2026.