2024 Crossroads Sunset Trail Recall: A window roller shade may have been incorrectly installed near the stove…
NHTSA campaign 24V256000 · Equipment · filed Apr 9, 2024 · verified Jul 30, 2026
The defect
Keystone RV Company (Keystone) is recalling certain 2024 Crossroads Sunset trail 20SS, 253RB, 258RD, 272BH, and 330SI travel trailers. A window roller shade may have been incorrectly installed near the stove, which can allow the shade to contact the burner.
The risk
A shade that comes into contact with a burner increases the risk of a fire.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will remove the roller shade and install the correct mini blind, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-454.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Crossroads | Sunset Trail | 2024 |
Related recalls
More Crossroads Sunset Trail recalls
- 2014–2017 Crossroads Altitude and 119 other models — A list of the affected trailer models is available at…
- 2016–2017 Crossroads Hill Country and 1 other model — In the affected trailers, the inside range burners may be…
- 2015–2016 Crossroads Sunset Trail — Affected trailers are equipped with kitchen ranges that…
- 2016 Crossroads Cruiser and 9 other models — In the affected trailers, the studs that are used to attach…
- 2016 Crossroads Cameo and 4 other models — In the affected vehicles, the screws that attach the…
Other campaigns involving Crossroads vehicles
All Crossroads Sunset Trail recalls → · All Crossroads recalls →
Source: NHTSA recall database, campaign 24V256000 (manufacturer number 24-454). Data last verified Jul 30, 2026.