2020 Crossroads Cruiser Recall: Furnace exhaust vent may be missing
NHTSA campaign 19V440000 · Equipment · filed Jun 11, 2019 · verified Jul 30, 2026
The defect
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser fifth wheel recreational trailers, models 27MK, 29SI, 28RD, 24RL and 29RK. The furnace exhaust vent may be missing.
The risk
If the furnace is used without an exhaust vent installed, carbon monoxide poisoning may result, increases the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Keystone will notify owners, and dealers will install a furnace exhaust vent if it is missing, free of charge. The recall is expected to begin July 10, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-355.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Crossroads | Cruiser | 2020 |
Related recalls
More Crossroads Cruiser recalls
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- 2020 Crossroads Cruiser — These pin boxes may be attached with bolts that are too…
- 2019 Crossroads Cruiser — Exhaust location for the water heater may result in carbon…
- 2019 Crossroads Cruiser and 1 other model — These vehicles may be equipped with incorrect awning…
Other campaigns involving Crossroads vehicles
Source: NHTSA recall database, campaign 19V440000 (manufacturer number 19-355). Data last verified Jul 30, 2026.