2019 Crossroads Cruiser Recall: Exhaust location for the water heater may result in carbon monoxide or…
NHTSA campaign 18V767000 · Equipment · filed Oct 31, 2018 · verified Jul 30, 2026
The defect
Keystone RV Company (Keystone) is recalling certain 2019 Crossroads Cruiser recreational trailers with the water heater installed under the slide out. The exhaust location for the water heater may result in carbon monoxide or propane gas entering the living quarters.
The risk
If carbon monoxide or propane gas enters the living quarters, it can increase the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
The affected vehicles are still in dealer inventory and Keystone will relocate the water heater, free of charge. Owner letters will not be sent. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-335.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Crossroads | Cruiser | 2019 |
Related recalls
More Crossroads Cruiser recalls
- 2021 Crossroads Cruiser and 4 other models — LED backlight circuit board in the cooktop range may fail…
- 2020 Crossroads Cameo and 5 other models — WiFi prep wiring may have improper circuit protection…
- 2020 Crossroads Cruiser — These pin boxes may be attached with bolts that are too…
- 2020 Crossroads Cruiser — Furnace exhaust vent may be missing
- 2019 Crossroads Cruiser and 1 other model — These vehicles may be equipped with incorrect awning…
Other campaigns involving Crossroads vehicles
Source: NHTSA recall database, campaign 18V767000 (manufacturer number 18-335). Data last verified Jul 30, 2026.