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2009–2014 Volvo Bus 9700 Recall: In the affected vehicles,the sliding seats, which can be moved to make…

NHTSA campaign 14V091000 · Seats · filed Mar 4, 2014 · verified Jul 30, 2026

Units reported
121
Manufacturer
Volvo Bus Corporation
Risk
Crash / injury
Owner letters
Mailing began Apr 28, 2014

The defect

Volvo Bus Corporation (Volvo) is recalling certain model year 2009-2014 9700 coaches equipped with a wheelchair lift. In the affected vehicles,the sliding seats, which can be moved to make room for wheelchair passengers, have lock down handles which can be forced to latch in an incorrect location. Locking the seats incorrectly may cause damage to the handle and allow the seat to not latch properly.

The risk

If the sliding seat is not locked in place, the seat may move forward and backwards on the track, increasing the risk of injury to the seat passenger if the coach is involved in a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Volvo will notify owners, and dealers will install plates along the sliding seat rail to show correct locking positions and provide an addendum to the operator's manual. The recall began on April 28, 2014. Owners may contact Volvo at 1-800-528-6586. Volvo's number associated with this recall is SR14-82.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

MakeModelModel years
Volvo Bus97002009, 2010, 2011, 2012, 2013, 2014

Related recalls

All Volvo Bus 9700 recalls → · All Volvo Bus recalls →

Source: NHTSA recall database, campaign 14V091000 (manufacturer number SR14-82). Data last verified Jul 30, 2026.