2009–2011 Volvo Bus 9700 Recall: Seats
NHTSA campaign 12V313000 · Seats · filed Jul 5, 2012 · verified Jul 30, 2026
The defect
PREVOST IS RECALLING CERTAIN MODEL YEAR 2009-2011 VOLVO 9700 TRANSIT BUSES. DURING PRODUCTION, THE PASSENGER SEAT WALL MOUNTING TRACKS MAY HAVE NOT BEEN PROPERLY SECURED TO THE STRUCTURE.
The risk
IN THE EVENT OF A CRASH, THERE IS AN INCREASED RISK OF PERSONAL INJURY TO PASSENGERS.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
VOLVO BUS WILL NOTIFY OWNERS AND DEALERS WILL INSPECT AND REPAIR THE PASSENGER SEAT WALL TRACKS FREE OF CHARGE. OWNERS MAY CONTACT PREVOST CAR INC., SERVICE DEPARTMENT TOLL-FREE AT 1-866-870-2046 OR 1-418-831-2046.
THE PREVOST RECALL CAMPAIGN NUMBER IS SR12-61.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV
Affected vehicles
Related recalls
More Volvo Bus 9700 recalls
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- 2024 Volvo Bus 9700 — Castellated nuts securing the steering gear link rod to the…
- 2024 Volvo Bus 9700 — Castellated nut securing the steering gear link rod to the…
- 2013–2021 Volvo Bus 9700 — Red beacon lighting on the Threshold Warning System (TWS)…
Other campaigns involving Volvo Bus vehicles
Source: NHTSA recall database, campaign 12V313000 (manufacturer number SR12-61). Data last verified Jul 30, 2026.