2011 MCI E4500, 2011 MCI J4500 Recall: Visibility
NHTSA campaign 11V379000 · Visibility · filed Jul 27, 2011 · verified Jul 30, 2026
The defect
MCI IS RECALLING CERTAIN MODEL YEAR 2011 MCI E4500, AND J4500, MOTOR COACHES MANUFACTURED FROM SEPTEMBER 2010 THROUGH JULY 2011, EQUIPPED WITH A DOGA WINDSHIELD WIPER MOTOR. AN UNDERRATED FUSE MAY HAVE BEEN INSTALLED AT THE FACTORY, WHICH COULD BLOW, RESULTING IN THE WINDSHIELD WIPERS NOT OPERATING.
The risk
THE DRIVER'S VISIBILITY MAY BE REDUCED, WHICH IN TURN COULD RESULT IN A CRASH OR OTHERWISE CAUSE PERSONAL INJURY OR PROPERTY DAMAGE.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DEALERS WILL INSPECT THE FUSE AND REPLACE ANY UNDERRATED FUSES THAT MAY HAVE BEEN INSTALLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 3, 2011. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
MCI'S SAFETY RECALL NUMBER IS 362.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Affected vehicles
Related recalls
More MCI E4500 recalls
- 1988–2001 MCI 102D3 and 11 other models — Please refer to MCI's recall report for specific model year…
- 2005–2009 MCI E4500 and 1 other model — When the lift's outer barrier is fully deployed, it may not…
- 1997–2013 MCI 102EL3 and 2 other models — Axle's alignment and low hydraulic pressure in the steering…
- 2007–2010 MCI E4500 and 1 other model — Affected seats were manufactured in a way that the tether…
- 2009–2014 MCI E4500 and 1 other model — Seat track for the second row passenger seats may be…
Other campaigns involving MCI vehicles
Source: NHTSA recall database, campaign 11V379000. Data last verified Jul 30, 2026.