2005–2009 MCI E4500, 2005–2012 MCI J4500 Recall: When the lift's outer barrier is fully deployed, it may not withstand a…
NHTSA campaign 21V737000 · Equipment Adaptive/mobility · filed Sep 23, 2021 · verified Jul 30, 2026
The defect
Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations."
The risk
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricon s Recall Coordinator, at [email protected] or by locating the nearest Ricon servicing dealer using the locator on the Ricon website www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More MCI E4500 recalls
- 1988–2001 MCI 102D3 and 11 other models — Please refer to MCI's recall report for specific model year…
- 1997–2013 MCI 102EL3 and 2 other models — Axle's alignment and low hydraulic pressure in the steering…
- 2007–2010 MCI E4500 and 1 other model — Affected seats were manufactured in a way that the tether…
- 2009–2014 MCI E4500 and 1 other model — Seat track for the second row passenger seats may be…
- 2000–2001 MCI 102D3 and 12 other models — Specific potting compound used in the subject products for…
Other campaigns involving MCI vehicles
Source: NHTSA recall database, campaign 21V737000 (manufacturer number R21-024). Data last verified Jul 30, 2026.