2025 MCI D4520, 2025 MCI D45CRT, 2025 MCI D45CRTLE and 2 other models Recall: Emergency exit label may be placed in the incorrect location
NHTSA campaign 25V457000 · Equipment · filed Jul 8, 2025 · verified Jul 30, 2026
The defect
Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
Affected vehicles
Related recalls
More MCI D4520 recalls
Other campaigns involving MCI vehicles
Source: NHTSA recall database, campaign 25V457000. Data last verified Jul 30, 2026.