2001–2004 MCI E4500, 2002–2006 MCI E4500C, 2001–2005 MCI J4500 and 1 other model Recall: Visibility
NHTSA campaign 10V373000 · Visibility · filed Aug 11, 2010 · verified Jul 30, 2026
The defect
MCI IS RECALLING CERTAIN MODEL YEAR 2001-2004 E4500, MODEL YEAR 2002-2006 E4500C, MODEL YEAR 2001-2005 J4500, AND MODEL YEAR 2006 J4500C MOTOR COACHES EQUIPPED WITH SE-GI PASSENGER WINDOWS. THE ADHESIVE BOND BETWEEN THE WINDOW GLASS AND THE ALUMINUM WINDOW FRAME ON THE AFFECTED COACHES MAY DEGRADE.
The risk
IF THE WINDOW GLASS BECOMES PARTIALLY OR COMPLETELY DEBONDED FROM ITS FRAME, THE WINDOW GLASS MAY DETACH AND FALL FROM THE COACH AND CAUSE PERSONAL INJURY OR PROPERTY DAMAGE.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DEALERS WILL INSPECT, TEST, AND REPAIR, AS NECESSARY, THE SE-GI WINDOW ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 23, 2010. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
MCI SAFETY RECALL NO. 348.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Affected vehicles
Related recalls
More MCI E4500 recalls
- 1988–2001 MCI 102D3 and 11 other models — Please refer to MCI's recall report for specific model year…
- 2005–2009 MCI E4500 and 1 other model — When the lift's outer barrier is fully deployed, it may not…
- 1997–2013 MCI 102EL3 and 2 other models — Axle's alignment and low hydraulic pressure in the steering…
- 2007–2010 MCI E4500 and 1 other model — Affected seats were manufactured in a way that the tether…
- 2009–2014 MCI E4500 and 1 other model — Seat track for the second row passenger seats may be…
Other campaigns involving MCI vehicles
Source: NHTSA recall database, campaign 10V373000 (manufacturer number 348). Data last verified Jul 30, 2026.