1999–2011 MCI E4500, 2001–2011 MCI J4500 Recall: Visibility
NHTSA campaign 10V135000 · Visibility · filed Apr 6, 2010 · verified Jul 30, 2026
The defect
MCI IS RECALLING CERTAIN MODEL YEAR 1999-2001, 2007-2011 E4500 AND MODEL YEAR 2001-2011 J4500 COACHES EQUIPPED WITH DOGA WINDSHIELD MOTORS. THE WINDSHIELD WIPER MOTOR MAY FAIL TO OPERATE PROPERLY WHILE THE WIPER SYSTEM IS FUNCTIONING. IF THIS OCCURS, THE WINDSHIELD WIPERS MAY OPERATE INTERMITTENTLY, OPERATE AT A SINGLE SPEED ONLY, OR COMPLETELY STOP OPERATING.
The risk
IF THE WINDSHIELD WIPERS STOP FUNCTIONING, THE DRIVER'S CLEAR FIELD OF VIEW MAY BE REDUCED INCREASING THE RISK OF A CRASH.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DEALERS WILL FURNISH THE PARTS AND LABOR REQUIRED TO IMPLEMENT THE DOGA-RECOMMENDED REMEDIES ON THE AFFECTED COACHES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
MCI RECALL NO. 344.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Affected vehicles
Related recalls
More MCI E4500 recalls
- 1988–2001 MCI 102D3 and 11 other models — Please refer to MCI's recall report for specific model year…
- 2005–2009 MCI E4500 and 1 other model — When the lift's outer barrier is fully deployed, it may not…
- 1997–2013 MCI 102EL3 and 2 other models — Axle's alignment and low hydraulic pressure in the steering…
- 2007–2010 MCI E4500 and 1 other model — Affected seats were manufactured in a way that the tether…
- 2009–2014 MCI E4500 and 1 other model — Seat track for the second row passenger seats may be…
Other campaigns involving MCI vehicles
Source: NHTSA recall database, campaign 10V135000. Data last verified Jul 30, 2026.