2004 Gillig Low Floor, 2004 Gillig Phantom Recall: ON SOME BUSES, CERTAIN TIE ROD CLAMPS INSTALLED ON TIE ROD ASSEMBLIES…
NHTSA campaign 04V610000 · Steering · filed Dec 28, 2004 · verified Jul 30, 2026
The defect
ON SOME BUSES, CERTAIN TIE ROD CLAMPS INSTALLED ON TIE ROD ASSEMBLIES COULD FAIL AND LEAD TO A STEERING MALFUNCTION.
The risk
IF BOTH CLAMPS WERE TO FAIL AND THE CROSS TUBE START TO UNSCREW, SIGNIFICANT VEHICLE MISALIGNMENT WOULD EVOLVE WITH THE POTENTIAL FOR THE TIE ROD END TO SEPARATE FROM THE CROSS TUBE, RESULTING IN LOSS OF STEERING CONTROL AND POSSIBLY RESULTING IN A VEHICLE CRASH.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
ARVIN-MERITOR WILL NOTIFY GILLIG CUSTOMERS AND CONDUCT THE REMEDY AT NO CHARGE TO THE CUSTOMER. OWNERS SHOULD CONTACT ARVIN-MERITOR AT 1-248-435-1000 OR GILLIG AT 1-510-785-1500.
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-327-4236.
Affected vehicles
Related recalls
More Gillig Low Floor recalls
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Other campaigns involving Gillig vehicles
Source: NHTSA recall database, campaign 04V610000. Data last verified Jul 30, 2026.