2025 Gillig Low Floor Recall: Retractors may not lock, preventing the wheelchair from being properly…
NHTSA campaign 25V870000 · Equipment Adaptive/mobility · filed Dec 16, 2025 · verified Jul 30, 2026
The defect
Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Gillig will work with Q'Straint to replace the retractors, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
Affected vehicles
Related recalls
More Gillig Low Floor recalls
- 2023–2024 Gillig Low Floor — Rear Gross Axle Weight Rating (GAWR) on the federal placard…
- 2021–2026 Gillig Low Floor — Air compressor intake pipe may contact and damage the fuel…
- 2023–2026 Gillig Low Floor — High voltage cable, connecting the inverter to the drive…
- 2025 Gillig Low Floor — Rear axle upper torque rod fasteners may have been…
- 2013 Gillig Low Floor — Emergency exit window latch may fail, allowing the window…
Other campaigns involving Gillig vehicles
Source: NHTSA recall database, campaign 25V870000. Data last verified Jul 30, 2026.