2013 Gillig Low Floor Recall: Emergency exit window latch may fail, allowing the window to open during a…
NHTSA campaign 25V868000 · Structure · filed Dec 15, 2025 · verified Jul 30, 2026
The defect
Gillig, LLC (Gillig) is recalling certain 2013 Low Floor transit buses. The emergency exit window latch may fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
A window that opens during a crash may not properly retain passengers, increasing the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Gillig will work with Arrow to replace the emergency release bar assembly, free of charge. Owner notification letters were mailed January 21, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
Affected vehicles
Related recalls
More Gillig Low Floor recalls
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- 2025 Gillig Low Floor — Rear axle upper torque rod fasteners may have been…
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Other campaigns involving Gillig vehicles
Source: NHTSA recall database, campaign 25V868000. Data last verified Jul 30, 2026.