2002–2003 Ford Taurus, 2002–2003 Mercury Sable Recall: CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL…
NHTSA campaign 03V087000 · Visibility · filed Mar 10, 2003 · verified Jul 30, 2026
The defect
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." THE WINDSHIELDS MAY POTENTIALLY EXHIBIT INCREASED WIND NOISE, WATER LEAKAGE, AND SQUEAKS AND RATTLES.
The risk
POTENTIAL LOSS OF WINDSHIELD RETENTION MAY ALSO REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DEALERS WILL REPLACE THESE WINDSHIELDS. OWNER NOTIFICATION BEGAN ON MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD/MERCURY AT 1-800-392-3673.
FORD RECALL NO.03C03. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Affected vehicles
Related recalls
More Ford Taurus recalls
- 2015–2016 Ford C-Max and 9 other models — Rearview camera may display a distorted, intermittent, or…
- 2016–2019 Ford Taurus — Driver and front passenger B-Pillar door trim may detach…
- 2014 Ford Edge and 2 other models — Support bracket for the front drive axle halfshaft may fail
- 2013–2018 Ford Flex and 2 other models — Rear suspension toe links may fracture due to stress on the…
- 2017–2018 Ford Taurus — Keys for these vehicles may be able to be removed from the…
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 03V087000 (manufacturer number 03C03). Data last verified Jul 30, 2026.