2015–2016 Ford C-Max, 2015–2016 Ford Escape, 2015 Ford Explorer and 7 other models Recall: Rearview camera may display a distorted, intermittent, or blank image when…
NHTSA campaign 25V695000 · Back Over Prevention · filed Oct 13, 2025 · verified Jul 30, 2026
The defect
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
The risk
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Affected vehicles
Related recalls
More Ford C-Max recalls
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- 2013–2015 Ford C-Max and 8 other models — These vehicles were previously recalled and repaired under…
- 2013–2015 Ford C-Max and 2 other models — Cords with part numbers FM58-10B706-AA, FM58-10B706-AB…
- 2016 Ford C-Max and 1 other model — Floor pan may have improperly welded left-hand apron joints
- 2013–2015 Ford C-Max and 5 other models — A component within the door latches may break, preventing…
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 25V695000 (manufacturer number 25SA9). Data last verified Jul 30, 2026.