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2013–2018 Ford Flex, 2013–2018 Ford Taurus, 2013–2018 Lincoln MKT Recall: Rear suspension toe links may fracture due to stress on the rear suspension

NHTSA campaign 20V072000 · Suspension · filed Feb 10, 2020 · verified Jul 30, 2026

Units reported
211K
Manufacturer
Ford Motor Company
Risk
Crash / injury
Owner letters
Mailing began Oct 28, 2020

The defect

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

The risk

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All Ford Flex recalls → · All Ford recalls →

Source: NHTSA recall database, campaign 20V072000 (manufacturer number 20S04). Data last verified Jul 30, 2026.