1997–2001 Gillig Low Floor, 1996–1997 Thor Dutchmen Recall: ON CERTAIN LOW FLOOR 29', 35' AND 40' BUSES, THE ENGINE COMPARTMENT…
NHTSA campaign 02V325000 · Engine and Engine Cooling · filed Dec 6, 2002 · verified Jul 30, 2026
The defect
ON CERTAIN LOW FLOOR 29', 35' AND 40' BUSES, THE ENGINE COMPARTMENT INSULATION COULD FATIGUE AND SAG, POTENTIALLY TOUCHING THE TURBOCHARGER.
The risk
THIS COULD POTENTIALLY LEAD TO A VEHICLE FIRE.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
GILLIG IS PROVIDING THE OWNERS WITH NEW INSULATION AND INSTALLATION PROCEDURES. THE NEW INSULATION IS TO BE INSTALLED ON THE INSIDE SIDE SURFACE OF THE ACCESS HATCH AND A MECHANICAL RETAINING STRIP TO SUPPORT THE ADJACENT INSULATION. THE RETAINING STRIP IS ATTACHED WITH NUTS AND BOLTS. OWNER NOTIFICATION BEGAN DECEMBER 19, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GILLIG AT 1-800-735-1500.
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Affected vehicles
Related recalls
More Gillig Low Floor recalls
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- 2025 Gillig Low Floor — Rear axle upper torque rod fasteners may have been…
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Other campaigns involving Gillig vehicles
Source: NHTSA recall database, campaign 02V325000. Data last verified Jul 30, 2026.