Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2002 Pontiac Grand AM problems & reliability

395 owner complaints filed with NHTSA for the 2002 Pontiac Grand AM, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
395
Recall campaigns
1
Fire reports
3 (1%)
Crash reports
22 (6%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
21–25 MPG combined
City 21 · highway 30 (typical trim)
Service bulletins (TSBs)
457
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

16 complaints report injuries (23 injured).

Federal crash records (FARS 20202023): 2002 Pontiac Grand AM vehicles were involved in 20 fatal crashes with 19 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Electrical System148
Exterior Lighting97
Engine and Engine Cooling54
Service Brakes, Hydraulic29
Visibility23
Steering22
Air Bags19
Power Train13
Tires12
Engine11

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 73,000 miles (middle 50% between 46,343 and 101,000 miles), based on 269 complaints that included mileage.

under 20k
19
20–40k
28
40–60k
57
60–80k
50
80–100k
42
100–150k
49
150k+
24

Complaints by incident year

01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20

What owners report

  • My pontiac grand am se 4ds 3.4 liter engine 2002 has a problem with the security light keeps coming on & stays on & then when I shut it off & then get back in car to start it , it wouldn't start the security light flashes & I have to wait 10 minutes or for it to go out leaving the car in on position for 10 minutes or…

    Unknown OR Other · filed Mar 15, 2020

  • I was diving down hwy 70 going to pick up my first delivery for the day when, I'm not sure how but the key came out of the on postion and fell out on floor, scared I was going to crash I hurriedly reached down and put it back in and noticed the security light had came on and within minutes it lost all power and shut…

    Electrical System · filed Nov 28, 2019

  • I replaced the clock spring back in 2018 but the air bag light still on it has to be a airbag control module since I purchased my first car since 2011 it needs to be turned off

    Power Train · filed Aug 31, 2019

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

457 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2002 Pontiac Grand AM. The 10 most recent:

  • This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

    PIP5601C · Service Bulletin/Repair Instructions · issued Jul 18, 2025

  • This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or…

    PIP5358D · Service Bulletin/Repair Instructions · issued Feb 20, 2025

  • This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8…

    PIP4723J · Service Bulletin/Repair Instructions · issued Oct 25, 2024

  • This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician…

    PIT5099H · Service Bulletin/Repair Instructions · issued Sep 12, 2024

  • This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician…

    PIT5099H · Service Bulletin/Repair Instructions · issued Sep 12, 2024

  • Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to…

    General Communication · Service Campaign · issued Aug 26, 2024

  • This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

    18-NA-099 · Service Bulletin/Repair Instructions · issued Jun 17, 2024

  • This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and…

    24-NA-098 · Service Bulletin/Repair Instructions · issued Jun 6, 2024

  • This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

    10-08-45-001H · Service Bulletin/Repair Instructions · issued Mar 28, 2024

  • This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains…

    16-NA-383 · Service Bulletin/Repair Instructions · issued Mar 13, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2002 Pontiac Grand AM has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2002 Pontiac Grand AM?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 73,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Pontiac or NHTSA.