2002 Nissan Quest problems & reliability
29 owner complaints filed with NHTSA for the 2002 Nissan Quest. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
2 complaints report injuries (6 injured).
Federal crash records (FARS 2020–2023): 2002 Nissan Quest vehicles were involved in 1 fatal crash with 1 occupant death. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Tires | 5 | 17% |
| Electrical System | 4 | 14% |
| Equipment | 4 | 14% |
| Structure | 4 | 14% |
| Suspension | 4 | 14% |
| Engine and Engine Cooling | 3 | 10% |
| Air Bags | 2 | 7% |
| Latches/locks/linkages | 2 | 7% |
| Steering | 2 | 7% |
| Visibility | 2 | 7% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 34,000 miles (middle 50% between 12,930 and 58,971 miles), based on 23 complaints that included mileage.
Complaints by incident year
What owners report
“On mayaugust 6th 2021on may 6th 2021 I purchased a 2002 nissan quest van fron pick-n-pull auto locate at 2015 east summer street in hammond in 46320 I never informed about the problems that this van had. 1.engine dropped down from the bottom. By this time lost control of steering pulling to the right side. Unsafe to…”
Suspension · filed May 9, 2021
“Tl* the contact owns a 2002 nissan quest. The contact stated that while driving at an unknown speed, the vehicle temperature rose. The vehicle was stopped and coolant was added to the engine and the contact proceeded to drive the vehicle home. The vehicle was taken to an independent mechanic the following day and was…”
Engine · filed Feb 4, 2013
“Description: the inside rear view mirror in my 2002 nissan quest is an electro chromic self-dimming mirror that has no manual backup. The mirror contains a fluid which has recently accumulated on the bottom 3/4 of the mirror surface causing the self-dimming mirror to fail to provide dimming against rear approaching…”
Visibility · filed Nov 11, 2011
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
43 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2002 Nissan Quest. The 10 most recent:
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…
NTB09-131C · Service Bulletin/Repair Instructions · issued Apr 13, 2026
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…
NTB09-131C · Service Bulletin/Repair Instructions · issued Apr 13, 2026
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-107G · Service Bulletin/Repair Instructions · issued May 21, 2024
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-019H · Service Bulletin/Repair Instructions · issued Apr 30, 2024
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028I · Service Bulletin/Repair Instructions · issued Apr 30, 2024
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-081K · Service Bulletin/Repair Instructions · issued Apr 30, 2024
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB08-097L · Service Bulletin/Repair Instructions · issued Sep 21, 2023
SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or…
NTB23-053 · Service Bulletin/Repair Instructions · issued Jun 16, 2023
12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These…
NTB23-049 · Service Bulletin/Repair Instructions · issued Jun 16, 2023
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-107F · Service Bulletin/Repair Instructions · issued Apr 27, 2023
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
No NHTSA recall campaigns name the 2002 Nissan Quest in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2002 Nissan Quest?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 34,000 miles — budget accordingly if the car is approaching that mileage.