Friday, August 7, 2026
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1997 Nissan Quest problems & reliability

89 owner complaints filed with NHTSA for the 1997 Nissan Quest, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
89
Recall campaigns
1
Fire reports
4 (4%)
Crash reports
10 (11%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
18 MPG combined
City 15 · highway 22 (typical trim)
Service bulletins (TSBs)
58
Manufacturer communications on file
Defect investigations
2
NHTSA ODI probes naming this model year

5 complaints report injuries (5 injured, 2 deaths reported).

Federal crash records (FARS 20202023): 1997 Nissan Quest vehicles were involved in 3 fatal crashes with 2 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Structure16
Electrical System14
Air Bags10
Fuel System, Gasoline10
Engine and Engine Cooling9
Latches/locks/linkages9
Visibility8
Service Brakes, Hydraulic7
Power Train6
Equipment5

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 68,500 miles (middle 50% between 51,610 and 97,500 miles), based on 23 complaints that included mileage.

under 20k
0
20–40k
3
40–60k
7
60–80k
3
80–100k
5
100–150k
5
150k+
0

Complaints by incident year

97
98
99
00
01
02
03
04
05
07
08
10
14

What owners report

  • Transmission jumps out of gear in traffic, rpm go high then transmission engages.this could cause aaccident.

    Power Train · filed Jun 20, 2015

  • Tl* the contact owns a 1997 nissan quest. The contact was attempting to park when both frontal air bags deployed independently. The contact sustained unknown injuries by the air bags. The contact stated that the air bag warning light was not illuminated when air bags deployed. The manufacturer inspected the vehicle…

    Air Bags · filed Jan 25, 2011

  • Door locks and unlocks by itself at random. Not all door locks will lock when the door lock button is pressed. *tr

    Latches/locks/linkages · filed Apr 16, 2010

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

58 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 1997 Nissan Quest. The 10 most recent:

  • DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    NTB08-097L · Service Bulletin/Repair Instructions · issued Sep 21, 2023

  • SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or…

    NTB23-053 · Service Bulletin/Repair Instructions · issued Jun 16, 2023

  • 12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These…

    NTB23-049 · Service Bulletin/Repair Instructions · issued Jun 16, 2023

  • VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    NTB13-107F · Service Bulletin/Repair Instructions · issued Apr 27, 2023

  • INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

    NTB16-003C · Service Bulletin/Repair Instructions · issued Apr 17, 2023

  • REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    NTB13-028H · Service Bulletin/Repair Instructions · issued Feb 27, 2023

  • WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    NTB09-081J · Service Bulletin/Repair Instructions · issued Feb 27, 2023

  • WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    NTB10-126C · Service Bulletin/Repair Instructions · issued Feb 22, 2023

  • DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    NTB08-097K · Service Bulletin/Repair Instructions · issued Feb 22, 2023

  • STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    NTB99-001F · Service Bulletin/Repair Instructions · issued Dec 7, 2021

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 1997 Nissan Quest has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 1997 Nissan Quest?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 68,500 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Nissan or NHTSA.