2009 Mercury Grand Marquis problems & reliability
26 owner complaints filed with NHTSA for the 2009 Mercury Grand Marquis, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
1 complaint report injuries (1 injured).
Federal crash records (FARS 2020–2023): 2009 Mercury Grand Marquis vehicles were involved in 21 fatal crashes with 12 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Steering | 5 | 19% |
| Electrical System | 4 | 15% |
| Service Brakes | 4 | 15% |
| Vehicle Speed Control | 4 | 15% |
| Engine | 2 | 8% |
| Fuel/propulsion System | 2 | 8% |
| Power Train | 2 | 8% |
| Service Brakes, Hydraulic | 2 | 8% |
| Suspension | 2 | 8% |
| Tires | 2 | 8% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Complaints by incident year
What owners report
“About a month ago I contacted Beechmont Ford (600 Ohio Pike Cincinnati, Ohio 45245) in reference to Manufacturer Recall Number # 13S08 NHTSA Recall Number # 13V385000. I've wrote them three time and they have not responded. A week ago I chatted with Fords Hotline and they said they would do what they could. I've heard…”
Steering · filed Aug 19, 2024
“An SUV crashed into an apple store in Hingham Mass. The driver told police his foot became stuck to the gas pedal. More likely his foot became hooked under the brake pedal as he tried to quickly shift his foot from the gas pedal up and to the left onto the brake pedal. This has happened to me several times after…”
Service Brakes · filed Jan 24, 2023
“Tl* the contact owns a 2009 mercury grand marquis. While driving various speeds, the contact heard an abnormal noise coming from the steering wheel. The contact also stated that the vehicle had to be placed in neutral to be started. The vehicle was taken to an independent mechanic where it was diagnosed that the…”
Steering · filed Aug 1, 2019
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
16 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2009 Mercury Grand Marquis. The 10 most recent:
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated…
SSM 54601 · Service Bulletin/Repair Instructions · issued Feb 24, 2026
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the…
SSM 52476 · Service Bulletin/Repair Instructions · issued Apr 24, 2024
This SKU is a Radiator Fan. The customer communication requested return of unsold inventory to inspect the electrical connections. An electrical connection issue may lead to the fan not working potentially throwing a…
DOR-L2Q6V-10 · Service Bulletin/Repair Instructions · issued Sep 18, 2019
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any…
SSM 47201 · Service Bulletin/Repair Instructions · issued Mar 30, 2018
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved…
SSM 47009 · Service Bulletin/Repair Instructions · issued Jan 10, 2018
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved…
SSM 47009 · Service Bulletin/Repair Instructions · issued Jan 10, 2018
Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any…
SSM 46332 · Service Bulletin/Repair Instructions · issued Jan 24, 2017
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a…
SSM 46085 · Service Bulletin/Repair Instructions · issued Sep 21, 2016
Inpected or repaired under 13R01 - Requests for recall service action under 13S08
TSB160072 · Service Bulletin/Repair Instructions · issued Apr 21, 2016
For 2005-2012 Crown Victoria, 2005-2011 Grand Marquis and Town Car vehicles, Regional Program 13R01 applies to vehicles not registered in corrosion states and not included in Safety Recall 13S08, where operation in high…
16-0072 · Service Bulletin/Repair Instructions · issued Apr 21, 2016
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2009 Mercury Grand Marquis has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2009 Mercury Grand Marquis?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.