Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2002 Mercury Grand Marquis problems & reliability

78 owner complaints filed with NHTSA for the 2002 Mercury Grand Marquis. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
78
Recall campaigns
0
Fire reports
2 (3%)
Crash reports
8 (10%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
18 MPG combined
City 15 · highway 23 (typical trim)
Service bulletins (TSBs)
67
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

5 complaints report injuries (5 injured).

Federal crash records (FARS 20202023): 2002 Mercury Grand Marquis vehicles were involved in 29 fatal crashes with 22 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Vehicle Speed Control17
Suspension11
Electrical System10
Engine and Engine Cooling10
Steering9
Seat Belts7
Tires7
Exterior Lighting6
Service Brakes, Hydraulic5
Air Bags3

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 51,000 miles (middle 50% between 20,400 and 96,250 miles), based on 48 complaints that included mileage.

under 20k
12
20–40k
6
40–60k
9
60–80k
4
80–100k
5
100–150k
11
150k+
1

Complaints by incident year

01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
22
23
25

What owners report

  • The contact owns a 2002 Mercury Grand Marquis. The contact stated while driving 50 MPH at night, the cruise control mode malfunctioned, and the speed of the vehicle increased independently. The contact stated that the brake pedal was depressed several times to the floor, but the vehicle failed to stop. The contact…

    Service Brakes · filed Jul 17, 2025

  • The contact owns a 2002 Mercury Grand Marquis. The contact stated that after securely latching the seat belt, the driver's side front and passenger's side front seat belt buckles unintendedly unlatched. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number…

    Seat Belts · filed Nov 20, 2024

  • For sometime now the Headlights on my 2002 Mercury Grand Marquis appear to fade or dim soon after turning them on; giving the impression they are losing power and about to fail. I live in the mountains and am very familiar with each and every turn I See on the roads I travel. You See that Is The Matter of Fact- If My…

    Unknown OR Other · filed Aug 6, 2022

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

67 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2002 Mercury Grand Marquis. The 10 most recent:

  • Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel…

    TSB 19-2026 · Service Bulletin/Repair Instructions · issued Feb 7, 2019

  • Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel…

    TSB 19-2026 · Service Bulletin/Repair Instructions · issued Feb 7, 2019

  • Some 1997-2008 vehicles equipped with a 4.6l 2v, 5.4l 2v, or 6.8l 2v engine--spark plug thread repair procedure--not covered under new vehicle limited warranty. *nj this includes f-53 motorhome chassis. Updated 2/23/10…

    07212 · Service Bulletin/Repair Instructions · issued Oct 1, 2007

  • Limited slip axle chatter, shudder, binding sensation, or vibration during low speed turning maneuvers. *tt

    06216 · Service Bulletin/Repair Instructions · issued Jan 1, 2006

  • Wds cop kit diagnostic tip - coil on plug (cop) ignition systems - engine misfire or rough running. *tt

    041601 · Service Bulletin/Repair Instructions · issued Nov 14, 2005

  • Safety belt retraction speed. *tt

    042421 · Service Bulletin/Repair Instructions · issued Jun 7, 2005

  • Am fm and cellular phone reception interference . *eh

    18426 · Service Bulletin/Repair Instructions · issued Feb 1, 2005

  • Numerous anti-lock brake system (abs) wheel speed sensor (wss) dtcs, such as c1145, c1155, c1165, c1175, c1296, c1297, c1298, c1299 and c1222. *tt

    042407 · Service Bulletin/Repair Instructions · issued Jan 1, 2005

  • Am/fm and cellular phone reception interference - service tip. *tt

    18383 · Service Bulletin/Repair Instructions · issued Jan 1, 2005

  • Aluminum corrosion - service tip. *tt

    04251 · Service Bulletin/Repair Instructions · issued Dec 27, 2004

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

No NHTSA recall campaigns name the 2002 Mercury Grand Marquis in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2002 Mercury Grand Marquis?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 51,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Mercury or NHTSA.