Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2012 Mercedes-Benz ML350 problems & reliability

65 owner complaints filed with NHTSA for the 2012 Mercedes-Benz ML350, alongside 3 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
65
Recall campaigns
3
Fire reports
1 (2%)
Crash reports
5 (8%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
128
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

4 complaints report injuries (6 injured).

Most reported problems

ComponentComplaints
Engine21
Fuel/propulsion System12
Electrical System11
Exterior Lighting9
Steering7
Power Train6
Lane Departure4
Fuel System, Gasoline3
Seat Belts3
Structure3

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 50,000 miles (middle 50% between 17,259 and 83,000 miles), based on 41 complaints that included mileage.

under 20k
12
20–40k
2
40–60k
8
60–80k
7
80–100k
6
100–150k
6
150k+
0

Complaints by incident year

12
13
14
15
16
17
18
19
20
21
22
23
24
25
26

What owners report

  • The contact owns a 2012 Mercedes-Benz ML350. While the contact’s wife was driving approximately 30 - 35 MPH, the message "Do Not Drive Vehicle" was suddenly displayed. The vehicle was taken to a mechanic, and the brake fluid reservoir was topped off. The mechanic was unable to find any leaks. The vehicle was not…

    Steering · filed Jul 13, 2026

  • Engine stalled driving on interstate highway at 70mph. Mechanic diagnostic indicated to be faulty fuel pump and/or fuel pump control unit. This issue has been recognized by mercedes benz as a faulty issue and subject to recall. Upon calling mercedes benz dealer was told there was no recall on this matter for my…

    Fuel/propulsion System · filed Apr 14, 2026

  • My name is [XXX] My vehicle cut off on me 3 times twice while stationary and once at an intersection. Found oil in engine control module due to failed cam position sensors. Oil has traveled through the engine harness to ECM causing oil to get into module and cause it to shut down but it did start back up. This is very…

    Engine · filed Jan 23, 2025

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

128 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2012 Mercedes-Benz ML350. The 10 most recent:

  • Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause…

    LI35.30-P-058566 · Service Bulletin/Repair Instructions · issued Jul 14, 2026

  • Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/…

    LI33.20-P-078406 · Service Bulletin/Repair Instructions · issued Jul 7, 2026

  • Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two…

    LI82.85-P-080507 · Service Bulletin/Repair Instructions · issued May 26, 2026

  • Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/…

    LI33.20-P-078406 · Service Bulletin/Repair Instructions · issued May 12, 2026

  • Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the…

    LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Apr 16, 2026

  • Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp…

    LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Mar 9, 2026

  • Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a…

    LI82.10-P-078307 · Service Bulletin/Repair Instructions · issued Feb 25, 2026

  • Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp…

    LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Feb 24, 2026

  • Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a…

    LI82.10-P-078896 · Service Bulletin/Repair Instructions · issued Feb 24, 2026

  • Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in…

    LI33.30-P-056665 · Service Bulletin/Repair Instructions · issued Nov 15, 2025

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2012 Mercedes-Benz ML350 has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2012 Mercedes-Benz ML350?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 50,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Mercedes-Benz or NHTSA.