Friday, August 7, 2026
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2010 Mercedes-Benz ML350 problems & reliability

101 owner complaints filed with NHTSA for the 2010 Mercedes-Benz ML350, alongside 3 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
101
Recall campaigns
3
Fire reports
2 (2%)
Crash reports
4 (4%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
18 MPG combined
City 16 · highway 21 (typical trim)
Service bulletins (TSBs)
83
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

1 complaint report injuries (1 injured).

Most reported problems

ComponentComplaints
Air Bags67
Electrical System10
Seat Belts10
Engine5
Exterior Lighting5
Service Brakes5
Steering4
Unknown OR Other3
Fuel/propulsion System1
Service Brakes, Hydraulic1

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 67,000 miles (middle 50% between 45,500 and 88,750 miles), based on 38 complaints that included mileage.

under 20k
1
20–40k
5
40–60k
8
60–80k
10
80–100k
8
100–150k
5
150k+
1

Complaints by incident year

10
12
13
14
15
16
17
18
19
20
22
23
26

What owners report

  • Steering became increasingly sluggish and difficult to navigate; i took the vehicle into the shop and they said there is metal shards or shavings being worn into the power steering fluid and destroying the pump, clogging up the filter and the rack and pinion steering system is also being compromised making the vehicle…

    Steering · filed Jun 26, 2026

  • Before the incident my Mercedes started to pull away from me each time I attempted to press the brakes. At times the when I would press the brakes nothing would happen at all as if I wasn’t pressing them at all. Well on the night of February 18,2022 I was coming around a curb and when I went to press the brakes, my…

    Unknown OR Other · filed Apr 25, 2024

  • Vehicle will not crank/start intermittently key turns in the ignition but nothing happens. Front door on the right and left will not operate and have to push down locks in order for vehicle to lock and prevent vehicle/ property theft.

    Unknown OR Other · filed Apr 14, 2024

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

83 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2010 Mercedes-Benz ML350. The 10 most recent:

  • Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause…

    LI35.30-P-058566 · Service Bulletin/Repair Instructions · issued Jul 14, 2026

  • Complaint The sliding sunroof glass panel of the panoramic roof reverses during the closing process, either once or multiple times, without an entrapment (anti‑pinch) event being detected. The concern may occur…

    LI77.21-P-075806 · Service Bulletin/Repair Instructions · issued Apr 20, 2026

  • Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the…

    LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Apr 16, 2026

  • Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp…

    LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Mar 9, 2026

  • Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a…

    LI82.10-P-078307 · Service Bulletin/Repair Instructions · issued Feb 25, 2026

  • Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp…

    LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Feb 24, 2026

  • Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a…

    LI82.10-P-078896 · Service Bulletin/Repair Instructions · issued Feb 24, 2026

  • Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in…

    LI33.30-P-056665 · Service Bulletin/Repair Instructions · issued Nov 15, 2025

  • Complaint Commissioning not possible after replacement of TRANSMISSION 722.9 or of electrohydraulic controller unit (EHS) or of repair kit controller unit (VGS). Cause The wrong older A-code ("Generation EHS") is…

    LI27.19-P-074985 · Service Bulletin/Repair Instructions · issued Jul 16, 2025

  • Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in…

    LI33.30-P-056665 · Service Bulletin/Repair Instructions · issued May 21, 2025

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2010 Mercedes-Benz ML350 has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2010 Mercedes-Benz ML350?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 67,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Mercedes-Benz or NHTSA.