Tuesday, September 22, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2014 Mercedes-Benz E350 problems & reliability

278 owner complaints filed with NHTSA for the 2014 Mercedes-Benz E350, alongside 8 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
278
Recall campaigns
8
Fire reports
14 (5%)
Crash reports
10 (4%)

Each complaint is counted once (by NHTSA case number), even when it names several components.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
23–24 MPG combined
City 20 · highway 29 (typical trim)
Service bulletins (TSBs)
136
Manufacturer communications on file
Defect investigations
2
NHTSA ODI probes naming this model year

7 complaints report injuries (9 injured).

Most reported problems

ComponentComplaints
Air Bags49
Service Brakes46
Electrical System38
Suspension30
Steering27
Unknown / Other27
Structure25
Fuel/propulsion System24
Engine20
Power Train15

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

All 25 reported components →

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Among the 99 complaints that included a usable odometer reading, the median reported incident mileage was 49,000 miles (middle 50% between 17,500 and 76,295 miles).

under 20k
27
20–40k
12
40–60k
22
60–80k
16
80–100k
13
100–150k
7
150k+
2

Complaints by incident year

13
14
15
16
17
18
19
20
21
22
23
24
25
26

What owners report

  • The contact owns a 2014 Mercedes-Benz E350. The contact stated that the brake pedal was spongy while depressed, with the "Brake System" and "Low Brake Fluid" warning lights displayed. The vehicle was taken to a dealer, and the brake fluid was topped off; however, the failure reoccurred in less than 24 hours, and the…

    Structure · filed Sep 14, 2026

  • The failure was when I hit the brakes hard in an emergency braking situation and the car very eratically and violently veered to the left. There was no warning and thank God there was no car coming in the left lane otherwise it would have been a broad side hit. I was doing 55 mph. We had the car inspected at a local…

    Forward Collision Avoidance · filed Jul 24, 2026

  • While braking from highway speeds or any other speed, the vehicle becomes unstable and pulls to the left, making it difficult to maintain control. During hard braking, the vehicle does not track straight and requires steering correction to remain in its lane, creating a significant safety hazard. To diagnose the…

    Steering · filed Jul 21, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

136 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2014 Mercedes-Benz E350. The 10 most recent:

  • Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection…

    LI82.85-P-079087 · Service Bulletin/Repair Instructions · issued Aug 6, 2026

  • Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim…

    LI82.62-P-078631 · Service Bulletin/Repair Instructions · issued Aug 6, 2026

  • Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause…

    LI35.30-P-058566 · Service Bulletin/Repair Instructions · issued Jul 14, 2026

  • Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than…

    PSL-NCU Return Parts 6/12 · Other · issued Jun 13, 2026

  • Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two…

    LI82.85-P-080507 · Service Bulletin/Repair Instructions · issued May 26, 2026

  • Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During…

    LI82.30-P-059239 · Service Bulletin/Repair Instructions · issued May 19, 2026

  • Complaint Potential corrosion on the rear axle carrier Cause Due to market-specific conditions such as moisture, ingress of dirt and/or environmental influences, corrosion can occur on the rear axle carrier Remedy In…

    LI35.10-P-078931 · Service Bulletin/Repair Instructions · issued May 13, 2026

  • Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the…

    LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Apr 16, 2026

  • Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp…

    LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Mar 9, 2026

  • Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a…

    LI82.10-P-078307 · Service Bulletin/Repair Instructions · issued Feb 25, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2014 Mercedes-Benz E350 has 8 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2014 Mercedes-Benz E350?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Among complaints with usable mileage, the median reported incident mileage was 49,000 miles. This does not predict when a particular vehicle will develop a problem.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Mercedes-Benz or NHTSA.