2002 Mercedes-Benz E320 problems & reliability
23 owner complaints filed with NHTSA for the 2002 Mercedes-Benz E320. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
1 complaint report injuries (1 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 4 | 17% |
| Engine and Engine Cooling | 4 | 17% |
| Air Bags | 3 | 13% |
| Power Train | 3 | 13% |
| Steering | 2 | 9% |
| Suspension | 2 | 9% |
| Engine | 1 | 4% |
| Equipment | 1 | 4% |
| Exterior Lighting | 1 | 4% |
| Fuel System, Gasoline | 1 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Complaints by incident year
What owners report
“Tl* the contact owns a 2002 mercedes benz e320. The contact stated that the sun roof was unable to be opened and that the sun roof glass had become indented. Neither the dealer nor the manufacturer had been notified of the failure. The contact received notification of nhtsa campaign number: 19v918000 (visibility) for…”
Visibility · filed Sep 3, 2020
“On april 25, 2016, I noticed that a white brake system indicator light came on while the engine was running. I was driving on a city street at about 10 mph in traffic. Despite the white warning light, the foot brakes still held. It said "service brakes , visit workshop". I immediately drove to the sole authorised…”
Service Brakes · filed May 9, 2016
“Tl* the contact owns a 2002 mercedes benz e320. The contact stated that the fuse box and the computer burned. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The vin was not provided. The failure mileage was 83,000.”
Electrical System · filed Dec 22, 2015
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
41 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2002 Mercedes-Benz E320. The 10 most recent:
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause…
LI35.30-P-058566 · Service Bulletin/Repair Instructions · issued Jul 14, 2026
Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During…
LI82.30-P-059239 · Service Bulletin/Repair Instructions · issued May 19, 2026
Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the…
LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Apr 16, 2026
Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp…
LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Mar 9, 2026
Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp…
LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Feb 24, 2026
Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in…
LI33.30-P-056665 · Service Bulletin/Repair Instructions · issued May 21, 2025
Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a…
LI82.10-P-078896 · Service Bulletin/Repair Instructions · issued Apr 28, 2025
Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp…
LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Apr 28, 2025
Complaint Vehicle with atypical reduced heat output. Cause Silicate granulate may have escaped from a damaged bag in the expansion reservoir (not visible), reducing the coolant flow in the heater heat exchanger (see…
LI83.20-P-051802 · Service Bulletin/Repair Instructions · issued Apr 1, 2025
Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly…
LI82.70-P-077433 · Service Bulletin/Repair Instructions · issued Mar 5, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
No NHTSA recall campaigns name the 2002 Mercedes-Benz E320 in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2002 Mercedes-Benz E320?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.