2024 Mazda CX-50 service bulletins & manufacturer communications

184 manufacturer communications are on file with NHTSA for the 2024 Mazda CX-50. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.

• This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-063/24 09/06/24 DESCRIPTION The Blind Spot Monitoring (BSM) system can malfunction wit…
  SA-043-26 · Technical service bulletin · Visibility/wiper · issued Jul 2, 2026
• This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION M…
  SA-042-26 · Technical service bulletin · Unknown OR Other · issued Jul 1, 2026
• COMPLIANCE WITH NEW YORK STATE GENERAL BUSINESS LAW §399‑CCCCC (CONNECTED VEHICLE SERVICE; DOMESTIC VIOLENCE VICTIMS) DESCRIPTION This Service Information is issued in accordance w…
  16-010-26 · Technical service bulletin · Unknown OR Other · issued Jul 1, 2026
• DESCRIPTION Some vehicles may exhibit a clicking, popping, tapping or knocking noise from the front end when turning left or right and accelerating. NOTE: The noise could occur at …
  SA-028-26a · Technical service bulletin · Suspension · issued Jun 30, 2026
• UPDATED SOFTWARE RELEASE FOR CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. …
  16-001-26a · Technical service bulletin · Unknown OR Other · issued Jun 30, 2026
• This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead…
  SA-041-26 · Technical service bulletin · Engine · issued Jun 19, 2026
• This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warrant…
  SA-027-26a · Technical service bulletin · Electrical System · issued Jun 17, 2026
• DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Ve…
  SA-0-38/26 · Technical service bulletin · Electrical System · issued Jun 16, 2026
• This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a Co…
  SA-040-26 · Technical service bulletin · Unknown OR Other · issued Jun 16, 2026
• This Service Alert supersedes the previously issued SA listed below. The changes are noted in Red text. SA-012/25 10/06/25, 08/21/25, 05/15/25 and 02/27/25 DESCRIPTION Customers ha…
  SA-039-26 · Technical service bulletin · Electrical System · issued Jun 16, 2026
• This SA supersedes the previously issued SA(s) listed below. The changes are noted below in Red. SA-029/25 10/16/25 and 06/02/25 DESCRIPTION This service information provides testi…
  SA-033-26 · Technical service bulletin · Electrical System · issued Jun 4, 2026
• This service alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-047/25 10/07/25 DESCRIPTION When the Telematics Control Unit (…
  SA-034-26 · Technical service bulletin · Electrical System · issued May 19, 2026
• This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-011/25 10/16/25 and 02/27/25 DESCRIPTION Some customers will report that their fuel do…
  SA-032-26 · Technical service bulletin · Fuel/propulsion System · issued May 2, 2026
• This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 01-003/26 01/30/26 Some vehicles may exhibit a check engine light ON wit…
  01-003-26a · Technical service bulletin · Power Train · issued May 1, 2026
• DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through…
  SA-031-26 · Technical service bulletin · Unknown OR Other · issued Apr 30, 2026
• Some vehicles may experience intermittent battery discharge. This may be caused by improperly installed door boots allowing water to enter into the central connectors C-22/C-23 (lo…
  09-014-26 · Technical service bulletin · Electrical System · issued Apr 30, 2026
• This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory re…
  SA-029-26 · Technical service bulletin · Power Train · issued Apr 21, 2026
• During PDI, an indentation in the rear bumper may be noticed, or in some cases, the customer may return after delivery to report the indentation. Follow the steps below to repair t…
  SA-008-26a · Technical service bulletin · Structure · issued Apr 21, 2026
• DESCRIPTION Some vehicles may exhibit a clicking, popping, tapping or knocking noise from the front when turning left or right and accelerating. NOTE: The noise could occur at diff…
  SA-028-26 · Technical service bulletin · Suspension · issued Apr 17, 2026
• This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is r…
  SA-026-26 · Technical service bulletin · Engine · issued Apr 16, 2026
• This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-007/25 10/22/25, 06/02/25 and 02/03/25 DESCRIPTION The Mazda DCA-8000 is r…
  SA-027-26 · Technical service bulletin · Electrical System · issued Apr 15, 2026
• This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may experien…
  SA-021-26 · Technical service bulletin · Structure · issued Apr 4, 2026
• This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water p…
  SA-014-26 · Technical service bulletin · Engine · issued Mar 11, 2026
• This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-041/25 10/31/25 and 09/10/25 During PDI, an indentation in the rear bumper may be noti…
  SA-008-26 · Technical service bulletin · Structure · issued Feb 21, 2026
• This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 04-001/25 02/06/25 Some vehicles may experience the front inner brake pads we…
  04-001-26 · Technical service bulletin · Service Brakes · issued Feb 11, 2026
• Some vehicles may exhibit a check engine light ON with DTC P20F8:00 stored. P20F8:00 - Swirl control circuit range/performance problem. • The DTC is caused by overheating of the Sw…
  01-003-26 · Technical service bulletin · Engine · issued Jan 31, 2026
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit k…
  SA-005-26 · Technical service bulletin · Unknown OR Other · issued Jan 26, 2026
• Some customers may complain that a door beltline molding is loose, fell off, or is missing.
  SA-004-26 · Technical service bulletin · Unknown OR Other · issued Jan 20, 2026
• Some vehicles may exhibit a crack in the door side of the front seat cushion trim. Cracks develop along the areas where wrinkles form when weight is applied to the seat. When exiti…
  09-004-26 · Technical service bulletin · Seats · issued Jan 13, 2026
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7230C1A-NA02_10014. NOTE: If current version is not 7230C1A-N…
  16-002-26 · Technical service bulletin · Unknown OR Other · issued Jan 12, 2026
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7230C1A-NA01_10014 or 7230C2A-NA01_10014). NOTE: If current v…
  16-001-26 · Technical service bulletin · Unknown OR Other · issued Jan 8, 2026
• There are wrinkles on the leather seat cushion and/or seat back surface at PDI, when new vehicle is delivered, or when new upholstery is installed under Warranty repair. NOTE: This…
  09-001-26 · Technical service bulletin · Seats · issued Jan 7, 2026
• Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tir…
  SA-002-26 · Technical service bulletin · Wheels · issued Jan 6, 2026
• Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  SA-001-26 · Technical service bulletin · Unknown OR Other · issued Jan 5, 2026
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-061-25 · Technical service bulletin · Electrical System · issued Dec 17, 2025
• Mazda Connect Services - Frequently Asked Questions (FAQ)
  SA-017-25d · Technical service bulletin · Electrical System · issued Dec 17, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25c · Technical service bulletin · Electrical System · issued Dec 16, 2025
• Some customers may experience that the fuel lid and charge lid do not lock or unlock during door lock/unlock operation. This is caused by: Improper dimensional accuracy of the lid …
  09-045-25 · Technical service bulletin · Structure · issued Dec 4, 2025
• When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears rec…
  SA-056-25 · Technical service bulletin · Power Train · issued Nov 27, 2025
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-055-25 · Technical service bulletin · Service Brakes · issued Nov 26, 2025
• Some vehicles may exhibit a distortion in the front windshield causing a distorted view. This is caused by the distortion test process during manufacturing not being conducted corr…
  09-041-25 · Technical service bulletin · Visibility/wiper · issued Nov 20, 2025
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-020-25a · Technical service bulletin · Wheels · issued Nov 19, 2025
• Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primar…
  SA-051-25 · Technical service bulletin · Steering · issued Nov 8, 2025
• Some customers may complain about a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may h…
  09-010-25b · Technical service bulletin · Structure · issued Nov 8, 2025
• Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid …
  SA-052-25 · Technical service bulletin · Engine · issued Nov 6, 2025
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-007-25b · Technical service bulletin · Electrical System · issued Oct 23, 2025
• This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…
  SA-029-25a · Technical service bulletin · Electrical System · issued Oct 17, 2025
• Some customers will report that their fuel door (AKA, fuel filler door, fuel lid, and fuel-filler lid) was stuck closed and would not open to refuel the vehicle. Follow the repair …
  SA-011-25a · Technical service bulletin · Structure · issued Oct 17, 2025
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7230C1A-NA01_10014). NOTE: If current version is not 7230C1A-…
  16-002-25 · Technical service bulletin · Unknown OR Other · issued Oct 10, 2025
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-047-25 · Technical service bulletin · Electrical System · issued Oct 8, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25c · Technical service bulletin · Unknown OR Other · issued Oct 7, 2025
• For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all…
  SA-044-25 · Technical service bulletin · Electrical System · issued Oct 2, 2025
• Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: …
  SA-043-25 · Technical service bulletin · Unknown OR Other · issued Sep 30, 2025
• Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
  SA-042-25 · Technical service bulletin · Unknown OR Other · issued Sep 30, 2025
• Some customers may complain that the fabric part of the seat is fraying. This is caused by a lack of durability of the fabric. To eliminate this concern, the durability of the seat…
  09-036-25 · Technical service bulletin · Seats · issued Sep 25, 2025
• During PDI, an indentation in the rear bumper may be noticed, or in some cases, the customer may return after delivery to report the indentation. Follow the steps below to repair t…
  SA-041-25 · Technical service bulletin · Structure · issued Sep 11, 2025
• Mazda Connected Services - Frequently Asked Questions
  SA-017-25c · Technical service bulletin · Electrical System · issued Sep 9, 2025
• Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflectio…
  SA-039/25 · Technical service bulletin · Structure · issued Aug 22, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25b · Technical service bulletin · Electrical System · issued Aug 22, 2025
• Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assi…
  SA-009-25a · Technical service bulletin · Unknown OR Other · issued Aug 22, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25b · Technical service bulletin · Unknown OR Other · issued Aug 21, 2025
• When replacing the MAZDA CONNECT remote tuner (RT) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement …
  SA-038-25 · Technical service bulletin · Unknown OR Other · issued Aug 15, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25a · Technical service bulletin · Engine · issued Jul 14, 2025
• Mazda Connected Services - Frequently Asked Questions (FAQ)
  SA-017-25b · Technical service bulletin · Unknown OR Other · issued Jul 14, 2025
• Some vehicles may exhibit a clunk noise from the rear brakes when starting to drive. This may be caused by the brake pads and the rear disc plates sticking together when the Electr…
  04-002-25 · Technical service bulletin · Service Brakes · issued Jul 4, 2025
• Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter ma…
  SA-032-25 · Technical service bulletin · Unknown OR Other · issued Jun 19, 2025
• Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  SA-031-25 · Technical service bulletin · Unknown OR Other · issued Jun 18, 2025
• A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and…
  SA-030-25 · Technical service bulletin · Engine · issued Jun 6, 2025
• This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…
  SA-029-25 · Technical service bulletin · Electrical System · issued Jun 3, 2025
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-007-25a · Technical service bulletin · Electrical System · issued Jun 3, 2025
• Some vehicles may have recall notifications remain on the center display even after a recall is performed. NOTE: When the warranty claim for the recall campaign is accepted at Mazd…
  SA-028-25 · Technical service bulletin · Unknown OR Other · issued May 29, 2025
• Some customers may complain about a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may h…
  09-010-25a · Technical service bulletin · Structure · issued May 29, 2025
• Mazda Navigation Live Traffic information is available on the following 2 systems. SiriusXM® 3 Yr Traffic and Travel Link* Mazda Online Navigation* The table below provides Setting…
  SA-024-25 · Technical service bulletin · Unknown OR Other · issued May 16, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25 · Technical service bulletin · Electrical System · issued May 16, 2025
• Frequently Asked Questions (FAQ) for Mazda Connected Services.
  SA-017-25a · Technical service bulletin · Unknown OR Other · issued May 16, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25a · Technical service bulletin · Unknown OR Other · issued May 16, 2025
• Some vehicles may exhibit wiper blade contact with the A-pillar trim, with or without a chattering noise. This condition may be caused by worn or contaminated wiper blades. It can …
  SA-025-25 · Technical service bulletin · Visibility/wiper · issued May 16, 2025
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-020-25 · Technical service bulletin · Unknown OR Other · issued Apr 16, 2025
• Frequently Asked Questions (FAQ)
  SA-017-25 · Technical service bulletin · Engine · issued Mar 21, 2025
• The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differ…
  SA-016-25 · Technical service bulletin · Unknown OR Other · issued Mar 20, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25 · Technical service bulletin · Electrical System · issued Feb 28, 2025
• Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-00…
  SA-011-25 · Technical service bulletin · Structure · issued Feb 28, 2025
• Some customers may complain about a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may h…
  09-10-25 · Technical service bulletin · Structure · issued Feb 20, 2025
• Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assi…
  SA-009-25 · Technical service bulletin · Unknown OR Other · issued Feb 19, 2025
• Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the trans…
  SA-004-25a · Technical service bulletin · Electrical System · issued Feb 8, 2025
• Some vehicles may experience the front inner brake pads wear out faster than the outside. For example, the brake pads need to be replaced at less than 12,500 miles (20,000km). This…
  04-001-25 · Technical service bulletin · Service Brakes · issued Feb 7, 2025
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-007-25 · Technical service bulletin · Electrical System · issued Feb 4, 2025
• Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
  06-001-25 · Technical service bulletin · Steering · issued Jan 24, 2025
• Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the trans…
  SA-004-25 · Technical service bulletin · Electrical System · issued Jan 22, 2025
• When performing the MGSS Workshop Manual 360° View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the …
  SA-003-25 · Technical service bulletin · Unknown OR Other · issued Jan 21, 2025
• Some customers may complain about a rattle noise coming from the engine compartment when accelerating or idling. This may be caused by play at the turbocharger wastegate pivot arm …
  01-013-24 · Technical service bulletin · Engine · issued Dec 14, 2024
• Some customers may experience the following symptoms of the wireless charger (Qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless ch…
  09-048-24a · Technical service bulletin · Electrical System · issued Dec 11, 2024
• Frequently Asked Questions (FAQ)
  SA-009-24e · Technical service bulletin · Electrical System · issued Dec 6, 2024
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-017-24c · Technical service bulletin · Unknown OR Other · issued Nov 15, 2024
• Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may b…
  SA-081-24 · Technical service bulletin · Unknown OR Other · issued Nov 8, 2024
• Some customers may experience that despite placing the MagSafe®-equipped iPhone® at the center of the wireless charger, charging stops after about ten seconds. MagSafe-equipped iPh…
  09-048-24 · Technical service bulletin · Electrical System · issued Nov 8, 2024
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-070-24a · Technical service bulletin · Electrical System · issued Nov 5, 2024
• Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD …
  09-046-24 · Technical service bulletin · Structure · issued Oct 25, 2024
• Some customers may complain that a door beltline molding is loose, fell off, or is missing.
  SA-075-24 · Technical service bulletin · Structure · issued Oct 17, 2024
• NOTE: All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the ne…
  16-004-24 · Technical service bulletin · Unknown OR Other · issued Oct 16, 2024
• This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…
  SA-031-24a · Technical service bulletin · Electrical System · issued Oct 9, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24c · Technical service bulletin · Service Brakes · issued Oct 5, 2024
• This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system ope…
  SA-007-24b · Technical service bulletin · Service Brakes · issued Sep 26, 2024
• Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:00-TCU (Emergency call unit/telematics communication unit internal malfunc…
  09-001-24g · Technical service bulletin · Electrical System · issued Sep 25, 2024
• The CX-50 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support pote…
  SA-072-24 · Technical service bulletin · Service Brakes · issued Sep 25, 2024
• Mazda Connect Services - Frequently Asked Questions (FAQ)
  SA-009-24d · Technical service bulletin · Electrical System · issued Sep 24, 2024
• Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assi…
  SA-064-24 · Technical service bulletin · Electrical System · issued Sep 24, 2024
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-070-24 · Technical service bulletin · Electrical System · issued Sep 13, 2024
• Some customers may complain about scratches on the instrument cluster lens.
  SA-068-24 · Technical service bulletin · Unknown OR Other · issued Sep 12, 2024
• Qi Wireless Charger symptom troubleshooting.
  SA-067-24 · Technical service bulletin · Electrical System · issued Sep 12, 2024
• Mazda Connect Services - Frequently Asked Questions (FAQ)
  SA-009-24c · Technical service bulletin · Electrical System · issued Sep 11, 2024
• Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
  SA-065-24 · Technical service bulletin · Electrical System · issued Sep 11, 2024
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-017-24b · Technical service bulletin · Engine · issued Sep 11, 2024
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-006-24c · Technical service bulletin · Unknown OR Other · issued Sep 11, 2024
• The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates veh…
  SA-063-24 · Technical service bulletin · Lane Departure · issued Sep 7, 2024
• For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all…
  SA-062-24 · Technical service bulletin · Electrical System · issued Aug 26, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24b · Technical service bulletin · Service Brakes · issued Aug 21, 2024
• Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel s…
  SA-060-24 · Technical service bulletin · Steering · issued Aug 15, 2024
• Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-01…
  SA-059-24 · Technical service bulletin · Fuel/propulsion System · issued Aug 15, 2024
• Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflectio…
  SA-058-24 · Technical service bulletin · Structure · issued Aug 15, 2024
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-057-24 · Technical service bulletin · Electrical System · issued Aug 15, 2024
• Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
  SA-056-24 · Technical service bulletin · Structure · issued Aug 13, 2024
• When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe fu…
  SA-054-24 · Technical service bulletin · Electrical System · issued Aug 13, 2024
• Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
  SA-053-24 · Technical service bulletin · Unknown OR Other · issued Aug 12, 2024
• Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid …
  SA-052-24 · Technical service bulletin · Engine · issued Aug 7, 2024
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-006-24b · Technical service bulletin · Electrical System · issued Aug 5, 2024
• The removal and installation procedures for front seat components are missing from MGSS. Please follow these two procedures in this SA until the WSM is updated.
  SA-049-24 · Technical service bulletin · Seats · issued Aug 2, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24b · Technical service bulletin · Unknown OR Other · issued Jul 29, 2024
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NOTE: This repair is not a permanent fix, …
  09-036-24 · Technical service bulletin · Seats · issued Jul 18, 2024
• Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memo…
  09-001-24e · Technical service bulletin · Electrical System · issued Jul 2, 2024
• Mazda Connected Services - Frequently Asked Questions (FAQ)
  SA-009-24b · Technical service bulletin · Unknown OR Other · issued Jun 29, 2024
• Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memo…
  09-001-24d · Technical service bulletin · Unknown OR Other · issued Jun 22, 2024
• Some customers may experience the following concerns: The liftgate or the trunk lid will not unlock even when the vehicle is parked and the ignition is off. If the engine is runnin…
  09-024-24a · Technical service bulletin · Structure · issued Jun 19, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24a · Technical service bulletin · Unknown OR Other · issued Jun 7, 2024
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  SA-022-24a · Technical service bulletin · Wheels · issued Jun 7, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24a · Technical service bulletin · Service Brakes · issued Jun 7, 2024
• Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a sys…
  SA-036-24 · Technical service bulletin · Structure · issued Jun 1, 2024
• There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you …
  SA-035-24 · Technical service bulletin · Engine · issued Jun 1, 2024
• Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficient…
  07-003-24a · Technical service bulletin · Unknown OR Other · issued Jun 1, 2024
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-032-24 · Technical service bulletin · Electrical System · issued May 22, 2024
• This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…
  SA-031-24 · Technical service bulletin · Electrical System · issued May 22, 2024
• Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficie…
  07-003-24 · Technical service bulletin · Unknown OR Other · issued Apr 22, 2024
• A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and…
  SA-024-24 · Technical service bulletin · Engine and Engine Cooling · issued Apr 19, 2024
• Some customers may experience that the liftgate or the trunk lid will not unlock even when the vehicle is parked and the ignition is off. If the engine is running (POWER ON) or the…
  09-024-24 · Technical service bulletin · Electrical System · issued Apr 17, 2024
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-017-24a · Technical service bulletin · Engine and Engine Cooling · issued Apr 11, 2024
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  SA-022-24 · Technical service bulletin · Wheels · issued Apr 10, 2024
• This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system ope…
  SA-007-24a · Technical service bulletin · Service Brakes, Hydraulic · issued Apr 2, 2024
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-017-24 · Technical service bulletin · Electrical System · issued Mar 14, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24 · Technical service bulletin · Service Brakes, Hydraulic · issued Mar 8, 2024
• Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide supp…
  PF-24-03 · Technical service bulletin · Power Train · issued Mar 6, 2024
• Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI Gener…
  SA-009-24a · Technical service bulletin · Equipment · issued Feb 21, 2024
• Some customers may report a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have ratt…
  SA-001-24a · Technical service bulletin · Structure · issued Feb 21, 2024
• Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tir…
  SA-014-24 · Technical service bulletin · Tires · issued Feb 16, 2024
• Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the custome…
  SA-013-24 · Technical service bulletin · Tires · issued Feb 16, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24 · Technical service bulletin · Engine and Engine Cooling · issued Feb 12, 2024
• Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI Gener…
  SA-009-24 · Technical service bulletin · Electrical System · issued Feb 8, 2024
• NOTE: Before proceeding, perform MGSS Vehicle Inquiry (MGSS -> Other Applications -> Warranty Veh. Inq. -> RECALLS / SPECIAL SERVICE PROGRAMS -> Status) and check for Open campaign…
  SA-007-24 · Technical service bulletin · Service Brakes, Hydraulic · issued Feb 5, 2024
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-006-24 · Technical service bulletin · Electrical System · issued Feb 1, 2024
• Some customers may report a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have ratt…
  SA-001-24 · Technical service bulletin · Structure · issued Jan 5, 2024
• Some customers may experience a â Telematics Malfunctionâ message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in mem…
  09-045-23 · Technical service bulletin · Electrical System · issued Dec 15, 2023
• Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel s…
  SA-082-23 · Technical service bulletin · Steering · issued Dec 8, 2023
• Qi Wireless Charger symptom troubleshooting
  SA-021-23b · Technical service bulletin · Electrical System · issued Dec 7, 2023
• Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Inf…
  SA-015-23e · Technical service bulletin · Equipment · issued Dec 7, 2023
• There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you …
  SA-081-23 · Technical service bulletin · Engine and Engine Cooling · issued Dec 5, 2023
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-025-23a · Technical service bulletin · Electrical System · issued Dec 5, 2023
• When folding down the rear seat back, there is a possibility that the seat belt buckle may cause a dent on the rear seats. This occurs because the buckle is stored too low on the b…
  SA-080-23 · Technical service bulletin · Seat Belts · issued Dec 5, 2023
• Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a sy…
  SA-079-23 · Technical service bulletin · Equipment Adaptive/mobility · issued Dec 1, 2023
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  09-007-23c · Technical service bulletin · Seats · issued Nov 20, 2023
• This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system ope…
  SA-077-23 · Technical service bulletin · Service Brakes, Hydraulic · issued Nov 15, 2023
• In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.
  SA-027-23c · Technical service bulletin · Equipment Adaptive/mobility · issued Nov 14, 2023
• At PDI, it may be found that the outer door handle is missing the cover around the key cylinder.
  SA-069-23 · Technical service bulletin · Latches/locks/linkages · issued Oct 24, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23i · Technical service bulletin · Equipment · issued Oct 23, 2023
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-032-23a · Technical service bulletin · Engine and Engine Cooling · issued Oct 11, 2023
• When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe fu…
  SA-059-23 · Technical service bulletin · Visibility · issued Oct 10, 2023
• Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
  SA-042-23a · Technical service bulletin · Equipment · issued Oct 6, 2023
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-003-23a · Technical service bulletin · Service Brakes · issued Sep 15, 2023
• MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return t…
  PF-23-09 · Technical service bulletin · Equipment · issued Sep 14, 2023
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-039-23a · Technical service bulletin · Visibility · issued Sep 13, 2023
• Some customers may complain about scratches on the instrument cluster lens.
  SA-050-23 · Technical service bulletin · Electrical System · issued Aug 28, 2023
• Qi Wireless Charger Symptom Troubleshooting
  SA-021-23b · Technical service bulletin · Electrical System · issued Aug 28, 2023
• Qi Wireless Charger Symptom Troubleshooting
  SA-021-23a · Technical service bulletin · Electrical System · issued Aug 28, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23h · Technical service bulletin · Equipment · issued Aug 28, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23g · Technical service bulletin · Exterior Lighting · issued Aug 15, 2023
• Some customers may report a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have ratt…
  SA-014-23b · Technical service bulletin · Visibility · issued Jul 11, 2023