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2021 Mazda CX-30 problems & reliability

100 owner complaints filed with NHTSA for the 2021 Mazda CX-30, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
100
Recall campaigns
2
Fire reports
0 (0%)
Crash reports
10 (10%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
25–28 MPG combined
City 24 · highway 31 (typical trim)
Service bulletins (TSBs)
607
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

7 complaints report injuries (13 injured).

Federal crash records (FARS 20202023): 2021 Mazda CX-30 vehicles were involved in 12 fatal crashes with 7 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Engine49
Electrical System13
Forward Collision Avoidance12
Unknown OR Other10
Visibility/wiper9
Power Train8
Vehicle Speed Control8
Service Brakes6
Air Bags3
Fuel/propulsion System3

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Complaints by incident year

21
22
23
24
25
26

What owners report

  • The climate control system suffered a sudden, complete failure due to an engineering defect documented in Mazda Technical Service Bulletin (TSB) ID: MC-10203760-0001. The factory evaporator core leaked refrigerant rapidly starving the A/C compressor of essential lubricating oil. This caused the compressor to overheat…

    Visibility · filed Jul 27, 2026

  • Excessive oil consumption. Regularly have a low oil warning come up about 6000 kms after an oil change. Oil is always low when checked.

    Engine · filed Jul 5, 2026

  • The vehicle experienced a premature internal A/C failure, resulting in a total loss of climate control refrigerant. Because the A/C system failed, the vehicle's windshield defroster completely stopped removing humidity and moisture from the cabin air. This caused the front windshield to instantly and severely fog over…

    Visibility · filed Jun 17, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

607 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2021 Mazda CX-30. The 10 most recent:

  • DESCRIPTION Some customers may complain that the electric power steering warning light illuminates after engine start and DTC U2011:1C is stored. Zinc-plated whisker may form inside the EPS motor and trigger the DTC…

    06-001-26 · Service Bulletin/Repair Instructions · issued Jul 8, 2026

  • This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-063/24 09/06/24 DESCRIPTION The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear…

    SA-043-26 · Service Bulletin/Repair Instructions · issued Jul 2, 2026

  • This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-016/26 05/06/26 DESCRIPTION Some customers may complain that the seat warmer does not operate when turning the…

    09-016-26a · Service Bulletin/Repair Instructions · issued Jul 2, 2026

  • This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION Mazda Connect Frequently Asked Questions…

    SA-042-26 · Service Bulletin/Repair Instructions · issued Jul 1, 2026

  • This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s)…

    SA-041-26 · Service Bulletin/Repair Instructions · issued Jun 19, 2026

  • This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-012/21 12/13/21, 06/10/21 and 04/27/21 DESCRIPTION Some customers may experience all of following symptoms: The…

    09-019-26 · Service Bulletin/Repair Instructions · issued Jun 18, 2026

  • This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda…

    SA-027-26a · Service Bulletin/Repair Instructions · issued Jun 17, 2026

  • DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s)…

    SA-0-38/26 · Service Bulletin/Repair Instructions · issued Jun 16, 2026

  • This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a Connected Vehicle failure. The MyMazda…

    SA-040-26 · Service Bulletin/Repair Instructions · issued Jun 16, 2026

  • This Service Alert supersedes the previously issued SA listed below. The changes are noted in Red text. SA-012/25 10/06/25, 08/21/25, 05/15/25 and 02/27/25 DESCRIPTION Customers having MAZDA CONNECT concerns should have…

    SA-039-26 · Service Bulletin/Repair Instructions · issued Jun 16, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2021 Mazda CX-30 has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2021 Mazda CX-30?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Mazda or NHTSA.