2009 Lexus IS problems & reliability
40 owner complaints filed with NHTSA for the 2009 Lexus IS, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
3 complaints report injuries (4 injured).
Federal crash records (FARS 2020–2023): 2009 Lexus IS vehicles were involved in 16 fatal crashes with 8 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Unknown OR Other | 10 | 25% |
| Vehicle Speed Control → | 10 | 25% |
| Visibility/wiper | 5 | 13% |
| Air Bags | 4 | 10% |
| Structure | 4 | 10% |
| Electrical System | 3 | 8% |
| Engine | 3 | 8% |
| Exterior Lighting | 3 | 8% |
| Visibility | 2 | 5% |
| Electronic Stability Control (esc) | 1 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 37,500 miles (middle 50% between 9,298 and 74,269 miles), based on 23 complaints that included mileage.
Complaints by incident year
What owners report
“I am submitting this complaint regarding a safety concern with my Lexus IS 250. The dashboard in my vehicle is melting and has become extremely sticky, shiny, and reflective. As the material deteriorates, it creates significant glare on the windshield when sunlight hits the dashboard. This glare interferes with my…”
Unknown OR Other · filed Mar 12, 2026
“Odometer Fraud. The contact intended to purchase a 2009 Lexus IS 250. The contact stated while test-driving the vehicle, the contact drove to an Auto part store for diagnostic testing. It was then discovered that there was a mileage discrepancy. The vehicle was not a sale. At the time the vehicle was test-driven, the…”
Electrical System · filed Jul 17, 2025
“The dashboard is melting leather, as well as the inside door panels on all four doors that are leather. It burns my wife’s skin and my kids while leaving sticky black residue on our skins. It is melting so bad there are chunks missing from the leather from a simple rub.”
Unknown OR Other · filed Jul 11, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
32 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2009 Lexus IS. The 10 most recent:
Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…
L-SB-0030-24 Rev2 · Service Bulletin/Repair Instructions · issued Dec 15, 2025
Some 2016 – 2020 model year GS F, 2008 – 2014 model year IS F, 2022 – 2025 model year IS 500, 2018 – 2025 model year LC 500, 2021 – 2025 model year LC 500c, and 2015 – 2025 model year RC F vehicles with 2UR-GSE engines…
L-SB-0032-25 · Service Bulletin/Repair Instructions · issued Jul 30, 2025
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…
L-SB-0030-24 Rev1 · Service Bulletin/Repair Instructions · issued Jul 29, 2024
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…
L-SB-0030-24 Rev1 · Service Bulletin/Repair Instructions · issued Jul 29, 2024
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…
L-SB-0030-24 · Service Bulletin/Repair Instructions · issued Jun 21, 2024
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…
L-SB-0030-24 · Service Bulletin/Repair Instructions · issued Jun 21, 2024
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from…
L-SB-0023-24 · Service Bulletin/Repair Instructions · issued Apr 19, 2024
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and…
L-SB-0024-24 · Service Bulletin/Repair Instructions · issued Apr 19, 2024
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal…
L-SB-0022-24 · Service Bulletin/Repair Instructions · issued Apr 19, 2024
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the…
L-SB-0021-24 · Service Bulletin/Repair Instructions · issued Apr 19, 2024
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2009 Lexus IS has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2009 Lexus IS?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 37,500 miles — budget accordingly if the car is approaching that mileage.