2011 Kia Soul structure problems
12 owner complaints filed with NHTSA name the structure on the 2011 Kia Soul — 6% of all complaints for this model year.
What owners report
“On November 18th, 2021, at 7.20 AM while driving at posted speed limit of 45mph, the hood on my 2011 Kia Soul suddenly flew open, hitting the window, causing me to slow down and stop on the side of the road. After inspecting the destroyed hood, hinges and severally damaged roof, I proceeded to…”
filed Dec 15, 2021
“When turning car on it the engine makes a knocking sound. Car is losing acceleration on roads especially expressway. Also, the engine pings or knocks when turning the car off. I have even heard the engine knock while in motion. The front windshield molding garnish lh located on the driver side flew…”
filed Nov 15, 2018
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- A headliner plate may detach during deployment of the curtain air bagCampaign 14V822000 · Dec 29, 2014
Related service bulletins
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of…
CS2311_TSB_R4 · Service Bulletin/Repair Instructions · issued Jun 9, 2026CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign. Kia has developed a new zinc-reinforced…
CS2311_OWNR_PC201 · Other · issued Dec 19, 2025TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of…
CS2311_TSB_R3 · Service Bulletin/Repair Instructions · issued Oct 18, 2024TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of…
CS2311_TSB_R2 · Service Bulletin/Repair Instructions · issued Feb 22, 2024TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector…
CS2311_TSB · Service Bulletin/Repair Instructions · issued Dec 12, 2023
Structure problems in other Soul years
| Year | Reports | Share |
|---|---|---|
| 2022 Soul | 1 | 1% |
| 2021 Soul | 3 | 1% |
| 2020 Soul | 8 | 2% |
| 2019 Soul | 4 | 3% |
| 2018 Soul | 5 | 2% |
| 2017 Soul | 3 | 1% |
| 2016 Soul | 18 | 2% |
| 2015 Soul | 16 | 2% |
| 2014 Soul | 11 | 1% |
| 2013 Soul | 15 | 2% |
| 2012 Soul | 18 | 4% |
| 2010 Soul | 21 | 16% |
Other reported problem areas on the 2011 Kia Soul
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.