2023 Jeep Grand Cherokee electrical system problems

What owners report

• “- The high-voltage (HV) battery system and related hybrid control processor (HCP) software — repeatedly, across three separate incidents (Jan 2026 coolant heater/HCP fault, June 2026 front axle disconnect fault, Sept 2026 full HV battery replacement). Also affected: front axle disconnect actuator…”

  filed Sep 11, 2026

• “The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle was losing traction and was shifting very rough while in hybrid mode. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); and the vehicle…”

  filed Aug 3, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Related recalls

• High voltage battery may fail internally and lead to a vehicle fire while parked or…
  Campaign 25V741000 · Oct 30, 2025
• A software error within the hybrid control processor may result in a loss of drive power
  Campaign 25V576000 · Sep 4, 2025

Related service bulletins

• Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

  9100902 · Service Bulletin/Repair Instructions · issued Sep 8, 2026

• Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

  S2623000001 REV.A · Service Bulletin/Repair Instructions · issued Aug 26, 2026

Electrical System problems in other Grand Cherokee years

Other reported problem areas on the 2023 Jeep Grand Cherokee