2020 Jeep Grand Cherokee electrical system problems
71 owner complaints filed with NHTSA name the electrical system on the 2020 Jeep Grand Cherokee — 30% of all complaints for this model year.
What owners report
“The screen in my vehicle which controls alot of the functions like temperature volume sos emergency calls is experiencing delamination cause the screen to ghost touch things which is a safety hazard when driving in the event of an accident i wont be able to press the button on the screen for help”
filed Sep 11, 2026
“My screen has started to delaminate I’m very worried it will soon completely not work . I would like to have this issue addressed by jeep themselves I refuse to pay for a new one this vehicle has 40,000 miles and is 6 years old it should not be happening . I’m extremely unhappy .”
filed Aug 24, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Electrical System problems in other Grand Cherokee years
| Year | Reports | Share |
|---|---|---|
| 2025 Grand Cherokee | 30 | 41% |
| 2024 Grand Cherokee | 109 | 45% |
| 2023 Grand Cherokee | 177 | 46% |
| 2022 Grand Cherokee | 129 | 50% |
| 2021 Grand Cherokee | 114 | 28% |
| 2019 Grand Cherokee | 82 | 22% |
| 2018 Grand Cherokee | 339 | 40% |
| 2017 Grand Cherokee | 87 | 24% |
| 2016 Grand Cherokee | 61 | 20% |
| 2015 Grand Cherokee | 136 | 10% |
| 2014 Grand Cherokee | 483 | 20% |
| 2013 Grand Cherokee | 374 | 47% |
Other reported problem areas on the 2020 Jeep Grand Cherokee
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.