2020 Jeep Grand Cherokee electrical system problems
68 owner complaints filed with NHTSA name the electrical system on the 2020 Jeep Grand Cherokee — 30% of all complaints for this model year.
What owners report
“The uconnect touch screen is delaminating. It is causing issues with being able to use the backup camera with accuracy because the delamination causes a visual distortion. Also, it has been causing issues with the controls where it repeatedly gets stuck and ghost touches options in the vehicle…”
filed Jul 17, 2026
“Safety Issue: The UConnect screen which displays backup camera image, has delaminated causing the display to not show the backup camera view. The same Uconnect screen , because of the delaminating failure auto selects radio channel changes and climate control to not respond to touching the screen.”
filed Jun 18, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related service bulletins
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026
Electrical System problems in other Grand Cherokee years
| Year | Reports | Share |
|---|---|---|
| 2025 Grand Cherokee | 27 | 42% |
| 2024 Grand Cherokee | 106 | 45% |
| 2023 Grand Cherokee | 176 | 47% |
| 2022 Grand Cherokee | 130 | 51% |
| 2021 Grand Cherokee | 113 | 28% |
| 2019 Grand Cherokee | 82 | 23% |
| 2018 Grand Cherokee | 336 | 40% |
| 2017 Grand Cherokee | 87 | 24% |
| 2016 Grand Cherokee | 61 | 20% |
| 2015 Grand Cherokee | 135 | 10% |
| 2014 Grand Cherokee | 482 | 20% |
| 2013 Grand Cherokee | 374 | 47% |
Other reported problem areas on the 2020 Jeep Grand Cherokee
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.