2018 Jeep Grand Cherokee structure problems
16 owner complaints filed with NHTSA name the structure on the 2018 Jeep Grand Cherokee — 2% of all complaints for this model year.
What owners report
“1-Rear driver-side Power Lift-gate actuator ball bolt snapped right off while rear gate is open. 2- It came right down on my head and caused severe bump and bleeding from a 250 pound rear door. I am 6ft 1 in, but if it is someone small it can cause sever injuries and possible death from the heavy…”
filed Jan 2, 2026
“The 2018 Jeep Grand Cheeroke Uconnect/Radio screen delaminates and causes the unit to make all kinds of error calls, GPS location changes and disabling events, without being touched. This is a serious safety concern and that Jeep or Stellantis should voluntarily recall these units for replacement…”
filed Sep 15, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related service bulletins
Backup Camera Poor Image Quality Inspection
S2208000045 REV.D · Service Bulletin/Repair Instructions · issued Jun 26, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I · Service Bulletin/Repair Instructions · issued May 29, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.H · Service Bulletin/Repair Instructions · issued Apr 1, 2026
Structure problems in other Grand Cherokee years
| Year | Reports | Share |
|---|---|---|
| 2025 Grand Cherokee | 3 | 5% |
| 2024 Grand Cherokee | 1 | 0% |
| 2023 Grand Cherokee | 9 | 2% |
| 2022 Grand Cherokee | 4 | 2% |
| 2021 Grand Cherokee | 4 | 1% |
| 2020 Grand Cherokee | 8 | 4% |
| 2019 Grand Cherokee | 9 | 3% |
| 2017 Grand Cherokee | 10 | 3% |
| 2016 Grand Cherokee | 11 | 4% |
| 2015 Grand Cherokee | 30 | 2% |
| 2014 Grand Cherokee | 65 | 3% |
| 2013 Grand Cherokee | 12 | 2% |
Other reported problem areas on the 2018 Jeep Grand Cherokee
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.