Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2002 GMC Yukon XL problems & reliability

95 owner complaints filed with NHTSA for the 2002 GMC Yukon XL, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
95
Recall campaigns
1
Fire reports
1 (1%)
Crash reports
5 (5%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
348
Manufacturer communications on file
Defect investigations
3
NHTSA ODI probes naming this model year

2 complaints report injuries (2 injured).

Federal crash records (FARS 20202023): 2002 GMC Yukon XL vehicles were involved in 40 fatal crashes with 18 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Service Brakes, Hydraulic19
Engine and Engine Cooling10
Fuel System, Gasoline10
Steering10
Tires10
Power Train9
Service Brakes9
Parking Brake8
Electrical System4
Structure4

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 64,605 miles (middle 50% between 29,250 and 89,500 miles), based on 76 complaints that included mileage.

under 20k
10
20–40k
10
40–60k
12
60–80k
19
80–100k
7
100–150k
9
150k+
9

Complaints by incident year

02
03
04
05
06
07
08
09
10
11
12
13
14
16
17
19
20
22

What owners report

  • The contact owns a 2002 GMC Yukon XL. The contact stated while driving approximately 70 MPH, the contact started to slow for traffic and depressed the brake, and felt no braking. The contact had to depress the brake pedal to the floorboard. The contact stated that the brake warning light was illuminated. The contact…

    Service Brakes · filed Jun 23, 2022

  • As vehicle comes to a slow stop the brakes feel as if the release and still roll also when pulling into a driveway or parking spot this has happed often.

    Service Brakes · filed Mar 31, 2020

  • I swerved to miss a deer and I hit a tree running 47 mph and my air bags didn't deploy and no one can tell me why. My husband and I were very lucky but why didn't the air bags deploy? My husband was out of work for 5 months due to torn ligaments in his shoulders and still has to have surgery.

    Structure · filed Jan 9, 2020

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

348 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2002 GMC Yukon XL. The 10 most recent:

  • This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

    PIP5601C · Service Bulletin/Repair Instructions · issued Jul 18, 2025

  • This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

    03-06-01-023I · Service Bulletin/Repair Instructions · issued Dec 18, 2024

  • This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

    03-06-01-023H · Service Bulletin/Repair Instructions · issued Oct 7, 2024

  • Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to…

    General Communication · Service Campaign · issued Aug 26, 2024

  • GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This…

    24-NA-141 · Service Bulletin/Repair Instructions · issued Jul 24, 2024

  • This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how…

    16-NA-383 · Service Bulletin/Repair Instructions · issued Jun 28, 2024

  • This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

    18-NA-099 · Service Bulletin/Repair Instructions · issued Jun 17, 2024

  • This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and…

    24-NA-098 · Service Bulletin/Repair Instructions · issued Jun 6, 2024

  • This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

    10-08-45-001H · Service Bulletin/Repair Instructions · issued Mar 28, 2024

  • This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.

    06-06-01-019C · Service Bulletin/Repair Instructions · issued Mar 14, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2002 GMC Yukon XL has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2002 GMC Yukon XL?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 64,605 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with GMC or NHTSA.