2013 Ford Fusion Hybrid problems & reliability

126 owner complaints filed with NHTSA for the 2013 Ford Fusion Hybrid, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints

126

Recall campaigns

Fire reports

4 (3%)

Crash reports

1 (1%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating

Not rated

NHTSA 5-star program

EPA fuel economy

41 MPG combined

City 43 · highway 39 (typical trim)

Service bulletins (TSBs)

Manufacturer communications on file

Defect investigations

NHTSA ODI probes naming this model year

1 complaint report injuries (1 injured).

Most reported problems

Component	Complaints	Share
Power Train	30	24%
Electrical System	20	16%
Steering	19	15%
Structure	12	10%
Engine	11	9%
Seat Belts	11	9%
Service Brakes	11	9%
Air Bags	10	8%
Unknown OR Other	10	8%
Fuel/propulsion System	7	6%

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Stalling 10 Hesitation / surging 8 Steering problems 7 Loss of power 5

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 58,500 miles (middle 50% between 34,250 and 100,559 miles), based on 102 complaints that included mileage.

under 20k

20–40k

40–60k

60–80k

80–100k

100–150k

150k+

Complaints by incident year

What owners report

“The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle failed to respond normally while depressing the brake pedal. Several unknown warning lights were illuminated during the failure. The failure caused the steering wheel to lock up, the brake pedal became…”
Power Train · filed Jun 29, 2026
“While driving a 2013 Ford Fusion Hybrid Titanium (approximately 157,000 miles), the Electronic Power-Assisted Steering (EPAS) system suddenly failed without warning during heavy rain in Philadelphia, PA. I was driving near the riverfront area by [XXX] when the steering immediately became extremely stiff and difficult…”
Steering · filed May 25, 2026
“The factory-installed rearview backup camera on my 2013 Ford Fusion fails intermittently. When shifting into reverse, the display screen frequently goes black, shows a distorted or flickering image with multicolored lines, or displays an error message stating the camera is unavailable. The failure is unpredictable but…”
Electrical System · filed Oct 30, 2025

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Pedestrian alert sounds
Defect Petition DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V063000
Front Brake Jounce Hose Failures
Recall Query RQ22004 · opened Aug 8, 2022 · closed Mar 24, 2023 · led to recall 23V162000
Desiccated Air Bag Inflator Rupture
Engineering Analysis EA21002 · opened Sep 17, 2021 · open
Door Latch Failures
Recall Query RQ19005 · opened Dec 19, 2019 · closed Feb 7, 2022 · led to recall 20V331000
Door Latch Failure
Engineering Analysis EA15002 · opened Feb 27, 2015 · closed Nov 13, 2015 · led to recall 20E010000

Technical service bulletins

58 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2013 Ford Fusion Hybrid. The 10 most recent:

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle…
SSM 51536 · Service Bulletin/Repair Instructions · issued Apr 4, 2023
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The…
SSM 51261 · Service Bulletin/Repair Instructions · issued Dec 16, 2022
Some 2013-2016 Escape/Fusion/MKZ vehicles may display an error message when updating the All Wheel Drive-ATC Barcode using the IDS service function after installing a new rear drive unit assembly (RDU) or active torque…
SSM 51181 · Service Bulletin/Repair Instructions · issued Nov 4, 2022
Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges…
TSB 22-2396 · Service Bulletin/Repair Instructions · issued Oct 25, 2022
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The…
SSM 51120 · Service Bulletin/Repair Instructions · issued Oct 6, 2022
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped…
TSB 22-2309 · Service Bulletin/Repair Instructions · issued Aug 3, 2022
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped…
TSB 22-2230 · Service Bulletin/Repair Instructions · issued Jun 21, 2022
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate…
SSM 50804 · Service Bulletin/Repair Instructions · issued May 24, 2022
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may…
SSM 50744 · Service Bulletin/Repair Instructions · issued May 4, 2022
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end…
TSB 22-2066 · Service Bulletin/Repair Instructions · issued Apr 26, 2022

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2013 Ford Fusion Hybrid has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2013 Ford Fusion Hybrid?

· Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
· Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
· Owners most often reported problems around 58,500 miles — budget accordingly if the car is approaching that mileage.

Other Ford Fusion Hybrid years

2010 2011 2012 2014 2015 2016 2017 2018 2019 Best & worst Ford Fusion Hybrid years →

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Ford or NHTSA.