2018 Dodge Journey seats problems
14 owner complaints filed with NHTSA name the seats on the 2018 Dodge Journey — 6% of all complaints for this model year.
What owners report
“The drivers side active headrest deployed while the vehicle was unoccupied. It is not electronically controlled, so no warning lamps were illuminated. This appears to be a known issue with FCA but they offer no assistance with correcting the known safety defect.”
filed Jan 30, 2026
“I was driving home in the dark and I heard a loud bang pop! It scared me at first I didn't see anything wrong but when I got home to looked I notice the passenger head rest popped out! I am happy that no one was sitting next to me. That could have been so scary. I have uploaded a picture of it not…”
filed Nov 22, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Seats problems in other Journey years
| Year | Reports | Share |
|---|---|---|
| 2019 Journey | 4 | 4% |
| 2017 Journey | 19 | 10% |
| 2016 Journey | 36 | 9% |
| 2015 Journey | 89 | 16% |
| 2014 Journey | 42 | 10% |
| 2013 Journey | 58 | 16% |
| 2012 Journey | 10 | 3% |
| 2011 Journey | 2 | 1% |
| 2010 Journey | 24 | 2% |
| 2009 Journey | 6 | 0% |
Other reported problem areas on the 2018 Dodge Journey
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.