2012 Dodge Journey seats problems
10 owner complaints filed with NHTSA name the seats on the 2012 Dodge Journey — 3% of all complaints for this model year.
What owners report
“The contact owns a 2012 Dodge Journey. The contact stated upon starting the vehicle, the driver's side headrest deployed inadvertently and hit the contact's head. The contact sustained pain from the neck down to the shoulder but did not receive medical assistance. The dealer was notified of the…”
filed Jan 7, 2025
“Without warning or physical contact, front passenger headrest deployed. Had someone been in the seat at the time, an injury would have occurred as parts came flying out of it when it deployed.”
filed Dec 18, 2023
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Seats problems in other Journey years
| Year | Reports | Share |
|---|---|---|
| 2019 Journey | 4 | 4% |
| 2018 Journey | 14 | 6% |
| 2017 Journey | 19 | 10% |
| 2016 Journey | 35 | 9% |
| 2015 Journey | 89 | 16% |
| 2014 Journey | 41 | 10% |
| 2013 Journey | 58 | 17% |
| 2011 Journey | 2 | 1% |
| 2010 Journey | 24 | 2% |
| 2009 Journey | 6 | 0% |
Other reported problem areas on the 2012 Dodge Journey
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.