2017 Dodge Journey seats problems
19 owner complaints filed with NHTSA name the seats on the 2017 Dodge Journey — 10% of all complaints for this model year.
What owners report
“While driving on a smooth paved road at normal speed, the active head restraint on the passenger seat suddenly deployed without any impact or collision. The headrest struck the passenger in the back of the head, causing pain and a potential injury. The vehicle did not experience a crash, bump, or…”
filed Jul 7, 2026
“The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 65 MPH with her son seated in the front passenger’s seat, there was a loud popping sound coming from the passenger’s side seat before the front passenger’s seat headrest exploded. There was no injury…”
filed Jul 28, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Seats problems in other Journey years
| Year | Reports | Share |
|---|---|---|
| 2019 Journey | 4 | 4% |
| 2018 Journey | 14 | 6% |
| 2016 Journey | 36 | 9% |
| 2015 Journey | 89 | 16% |
| 2014 Journey | 42 | 10% |
| 2013 Journey | 58 | 16% |
| 2012 Journey | 10 | 3% |
| 2011 Journey | 2 | 1% |
| 2010 Journey | 24 | 2% |
| 2009 Journey | 6 | 0% |
Other reported problem areas on the 2017 Dodge Journey
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.