Ford Flex vs Toyota Highlander
Owner complaints, worst years and recall history side by side, from official NHTSA data. Last verified Sep 21, 2026. Raw complaint counts are not adjusted for sales volume.
Ford Flex
- Total complaints
- 1,914
- Avg per model year
- 174
- Recall campaigns (all years)
- 14
- Most complained year
- 2013 (578)
Top problems: Electrical System, Steering, Unknown / Other
Toyota Highlander
- Total complaints
- 5,667
- Avg per model year
- 227
- Recall campaigns (all years)
- 51
- Most complained year
- 2021 (512)
Top problems: Power Train, Electrical System, Unknown / Other
Complaints by model year
| Year | Ford Flex | Toyota Highlander | ||
|---|---|---|---|---|
| 2019 | 247 | 480 | ||
| 2018 | 65 | 265 | ||
| 2017 | 42 | 265 | ||
| 2016 | 98 | 110 | ||
| 2015 | 107 | 191 | ||
| 2014 | 249 | 135 | ||
| 2013 | 578 | 206 | ||
| 2012 | 64 | 182 | ||
| 2011 | 144 | 181 | ||
| 2010 | 139 | 216 | ||
| 2009 | 181 | 134 |
Method. Complaints are unique NHTSA reports per model year. A model that sold more units will naturally accumulate more complaints — compare the shape across years, not just the raw totals, and read the year pages for what actually fails.