Friday, August 7, 2026
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2009 Toyota Highlander problems & reliability

134 owner complaints filed with NHTSA for the 2009 Toyota Highlander, alongside 9 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
134
Recall campaigns
9
Fire reports
5 (4%)
Crash reports
6 (4%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
19–26 MPG combined
City 20 · highway 25 (typical trim)
Service bulletins (TSBs)
292
Manufacturer communications on file
Defect investigations
2
NHTSA ODI probes naming this model year

5 complaints report injuries (9 injured).

Federal crash records (FARS 20202023): 2009 Toyota Highlander vehicles were involved in 25 fatal crashes with 5 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Engine23
Service Brakes21
Electrical System20
Structure15
Vehicle Speed Control14
Steering11
Air Bags8
Power Train7
Tires6
Unknown OR Other6

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 67,260 miles (middle 50% between 21,250 and 103,145 miles), based on 102 complaints that included mileage.

under 20k
22
20–40k
10
40–60k
16
60–80k
13
80–100k
12
100–150k
19
150k+
10

Complaints by incident year

08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25

What owners report

  • The contact owns a 2009 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal, loud clunking sound. The ABS, the parking brake, and the traction control warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed…

    Service Brakes, Hydraulic · filed Jul 30, 2025

  • 1. Component/System that Failed: The component that has malfunctioned is the ABS actuator, which affects the vehicle’s anti-lock braking system. The issue has been diagnosed and confirmed by two independent repair shops. The vehicle is available for inspection upon request. 2. Safety Risk: This issue has placed my…

    Service Brakes · filed Apr 9, 2025

  • My airbag light came on and I don't understand why the airbag light came on. I took it to a auto shop and they said I would have to take it to a Toyato dealer. Also, my emergency brake is all the way to the floor and it has never released. It will not release at all. It has been that way ever since I bought the…

    Air Bags · filed Oct 20, 2024

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

292 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2009 Toyota Highlander. The 10 most recent:

  • Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…

    T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions · issued Jan 7, 2026

  • The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and…

    T-SB-0039-24 Rev2 · Service Bulletin/Repair Instructions · issued Dec 6, 2024

  • To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from…

    T-SB-0038-24 Rev2 · Service Bulletin/Repair Instructions · issued Dec 6, 2024

  • Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal…

    T-SB-0035-24 Rev2 · Service Bulletin/Repair Instructions · issued Dec 6, 2024

  • Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow…

    T-SB-0061-23 Rev2 · Service Bulletin/Repair Instructions · issued Dec 5, 2024

  • Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can…

    T-SB-0062-23 Rev2 · Service Bulletin/Repair Instructions · issued Dec 3, 2024

  • Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…

    T-SB-0055-24 Rev1 · Service Bulletin/Repair Instructions · issued Jul 29, 2024

  • Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…

    T-SB-0055-24 Rev1 · Service Bulletin/Repair Instructions · issued Jul 29, 2024

  • The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and…

    T-SB-0039-24 Rev1 · Service Bulletin/Repair Instructions · issued Jul 12, 2024

  • To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from…

    T-SB-0038-24 Rev1 · Service Bulletin/Repair Instructions · issued Jul 12, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2009 Toyota Highlander has 9 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2009 Toyota Highlander?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 67,260 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Toyota or NHTSA.