BMW 328I vs Volkswagen Jetta
Owner complaints, worst years and recall history side by side, from official NHTSA data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
BMW 328I
- Total complaints
- 2,572
- Avg per model year
- 161
- Recall campaigns (all years)
- 25
- Most complained year
- 2011 (577)
Top problems: Electrical System, Engine, Air Bags
Volkswagen Jetta
- Total complaints
- 9,904
- Avg per model year
- 238
- Recall campaigns (all years)
- 54
- Most complained year
- 2009 (888)
Top problems: Electrical System, Power Train, Engine
Complaints by model year
| Year | BMW 328I | Volkswagen Jetta | ||
|---|---|---|---|---|
| 2016 | 56 | 161 | ||
| 2015 | 124 | 194 | ||
| 2014 | 151 | 386 | ||
| 2013 | 257 | 516 | ||
| 2012 | 130 | 499 | ||
| 2011 | 577 | 607 | ||
| 2010 | 155 | 852 | ||
| 2009 | 193 | 888 | ||
| 2008 | 239 | 188 | ||
| 2007 | 398 | 201 | ||
| 2001 | 4 | 668 | ||
| 2000 | 112 | 439 | ||
| 1999 | 98 | 349 | ||
| 1998 | 26 | 192 | ||
| 1997 | 25 | 54 | ||
| 1996 | 31 | 31 |
Method. Complaints are unique NHTSA reports per model year. A model that sold more units will naturally accumulate more complaints — compare the shape across years, not just the raw totals, and read the year pages for what actually fails.